Trying to get my old Xbox Account from my Childhood back again

GruesomeDog · Sep 1, 2019

Before im starting to explain my problem, i want to say sorry for my bad grammar and wrong written words.

Here we go: I became my first Xbox when i was 12 years old (2009). Now a lot of things have changed over the years and i didnt used the account for ages. Then (for about 5 months) i had the bright idea to use my old account for the Xbox App on Windows 10.

I was amazed, when i tried to log in and it worked, because the xbox account had an old email that i just deleted because of safety problems (Yahoo).

So, i was finally in and then a not so bright idea came into my mind: because the email wasnt existing anymore i connected the account with an new email. But not an permanently one, no, a
[Mod Removed - Inappropriate] Fake-Generator-Email one. (I think it happend so)

Time passed again because life was going on and now im sitting here, desperately figurring out how to get my old beloved account back again.

I tried the Xbox-recovery thing with as much details i could give, but i cant answer everything right, because i took some informations that wasnt true, as an example: the birthage. I was a little boy and thought i couldnt play all the adult games when i
pick my real birth age. Or friends, i had many friends, but it changed so often over time that i dont know, which of my friends i took for the safety question.

Im really at the end of my power and im so depressed about it, that i would pay people to help me getting it back.

Sure, a lot of people would say, just create a new one, but i was an achievement hunter back then (and still today) and i dont wanted do lose all my hard work and love i put in this account, there are a lot of good memories, when i think about this account.

Microsoft wrote, that they dont help people via customer support, only with this automated recovery-machine but this machine dont ask me the important questions that i know. I know a lot os details about this account, and thats why im reaching out for some
good souls who want to help a poor man in need. I would be more then thankful, if someone knows an answer.

(I dont have my old-xbox anymore, sold it ages ago)

:)

GruesomeDog

Firstly, thank you very much for giving me your time to help me.

On the website => https://support.microsoft.com/en-us/help/17875/microsoft-account-recover stands:

"Email subject lines need to be exact."

I dont know what email i have used back then, is there really no way to try to log in with your gamertag? Is it psoosible when i buy an old xbox360 and try to log in with it?

Im really desperate of my stup*d*ty, that i didnt cared enough back then.

Im grateful for every hint/advise.

(Is it legal to pay someone to breach in your own account?)

Again, Thank you very much

GruesomeDog

Hey XBF Ezra G,

I dont get it why they dont focus on two things, why is it only the email they focus on? Whats the point when u dont have your email anymore? I cant be the only one who has forgotten his email. Is it at that point hopeless to continue on? When i would have
the email, i wouldnt have a problems logging in, but poorly im in this position that i lost the most important thing...

Thank you for your time and help, but these things arent helping me, when they focus on the email.

XBF Eladio M

Hey Dog

Thank you for taking the time to post this on the Xbox Forums. We understand that you are seeking a way to recover your lost account.

The only way to really recover this account would be via the
ACSR form that you have already filled out.

We here on the Xbox Forums do not have the necessary tools to assist you with recovering this account, and unfortunately neither does Xbox Customer Support.

If you are unable to recover your account via the link troubleshooting techniques provided in the link that Xbox Forums Ambassador

Zero420override provided, then you will be unable to recover your account.

I'm sorry about any confusion or turmoil this might have caused.

XBF Eladio M

Hey Dog

Thank you for continuing to reply to the messages on this post.

This is one the reasons that you are encouraged to change the email associated with your account, and even add additional emails and phone numbers to your account to be able to recover in the instance something like this happens.

Microsoft is very strict when it comes to security which is why you also always have the option to select to be prompted to change your password every 72 days, their stern password requirements, and even additional features such as Two-Step Verification.

Its implied that if you do not have access to your account, then no one else will either.

If you are unable to recover the email, or even remember what it might be [as an active isn't really necessary for you account, as having additional methods to recover your account serve as a contingency] then you might be locked out of you account.

XBF Ezra G

Hi GruesomeDog,

Thanks for the update. Having the e-mail to your Microsoft account is crucial to recovering it, without it, our

Microsoft Account Recovery form has no reference to an account to even attempt recovery.

I recommend attempting to sign into Microsoft using any e-mail address you've had in the past and attempt to recover it if you are unable to sign in successfully.

I hope this helps.

Trying to get my old Xbox Account from my Childhood back again