Trying to get my membership sorted out!

Discus and support Trying to get my membership sorted out! in XBoX on Consoles to solve the problem; i have followed all the instructions for - Sign in to your Microsoft account -i payed for another years Gold membership on the 28/3/18. Yet the... Discussion in 'XBoX on Consoles' started by ThoughtOrca6718, Apr 4, 2018.

  1. ThoughtOrca6718
    ThoughtOrca6718 Guest

    Trying to get my membership sorted out!


    i have followed all the instructions for - Sign in to your Microsoft account -i payed for another years Gold membership on the 28/3/18. Yet the account with gamertag Altair5192 is still suspended. I pay for the account because I am wheelchair bound for
    life and disabled, I watch WWE Network and my son plays the games online. The membership before finished on the 7/3/18 I had to wait until I was able to pay for a new membership but our XBOX360 when my son went to give me the details for renewal, the XBOX
    LIVE was on again so thinking it was renewed my son played online GTA5. By all accounts i believe we had been hacked, I also believe we're not the only ones this has happened to, i really need your help to sort this out please.

    :)
     
    ThoughtOrca6718, Apr 4, 2018
    #1
  2. Brutal At This
    Brutal At This Guest
    Missing Gamertags?

    Once your account has an active live membership going you should be able to re-download the contact and talk to everyone again. Please let me know if things aren't sorted out after you get your membership going again!
     
    Brutal At This, Apr 4, 2018
    #2
  3. LilAngel200485
    LilAngel200485 Guest
    Getting kicked off live

    My gold membership ended and I got kicked off I'm trying to figure out why I didn't get silver
     
    LilAngel200485, Apr 4, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Trying to get my membership sorted out!

    Smwutches, Apr 4, 2018
    #4
  5. Smwutches Win User

    Trying to get my membership sorted out!

    You would want to contact suppprt directly for assistance. Http://support.xbox.com/contact-us
  6. juan van Win User

    trying to sort out my gamertags

    You would need to do a NameChange to free up the GT you want to use then NameChange the other on.

    Will cost you 1600 points, unless it's on sale.

    support.xbox.com/.../change-gamertag
  7. I So1aris I Win User

    This action cannot be performed at this time. Please try again later.

    So annoying sort your **** out microsoft were paying customers. Ive been trying all day to renew my gold membership with this same stupid error.
  8. HassanB Win User

    glich

    Hi,

    If your attempting to purchase a LIVE membership and are unable to from the website, please try to purchase the gold membership on the console and see what sort of error you get if anything at all.
  9. HairyLurch666 Win User

    Use a different way to pay

    i got the same when trying to sort out gold membership during setup..Gave up but it worked when purchasing off the store.
Thema:

Trying to get my membership sorted out!

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