Trying to get a custom gamer pic

Discus and support Trying to get a custom gamer pic in XBoX on Consoles to solve the problem; I'm trying to put a custom gamer picture but it says I'm not old enough but I am an adult and the owner of the Xbox 896e2e9a-33ed-406c-a969-1b8074d42978 Discussion in 'XBoX on Consoles' started by DUCKspace2, Jan 2, 2018.

  1. DUCKspace2
    DUCKspace2 Guest

    Trying to get a custom gamer pic


    I'm trying to put a custom gamer picture but it says I'm not old enough but I am an adult and the owner of the Xbox

    :)
     
    DUCKspace2, Jan 2, 2018
    #1
  2. Pizza Mattress
    Pizza Mattress Guest
    Error message for trying to get a custom gamer pic.

    I'm on xbox beta, and I'm trying to change my gamer pic to a pic from google. When I try to it gives me the message "people under 18 cant upload custom pics" even though my account should be over 18. I have tried a bunch of things like change my birthday
    and going into support chats. Still nothing
     
    Pizza Mattress, Jan 2, 2018
    #2
  3. Arrzn v2
    Arrzn v2 Guest
    Gamer Pic

    Im trying to add a custom gamer pic to my profile and I cant find out how to on my Insider Hub app.
     
    Arrzn v2, Jan 2, 2018
    #3
  4. ngocphi
    ngocphi Guest

    Trying to get a custom gamer pic

    you are going to have to wait.till you are 18 on their account and no it can't be changed till it reaches 18

    If it has reached 18 not by changing the email or.the birthdate.then you must remove it from parental control

    If your account hasn't reached that age then it will ask for a new parental email
     
    ngocphi, Jan 2, 2018
    #4
  5. ngocphi Win User

    Trying to get a custom gamer pic

    you are going to have to wait.till you are 18 on their account and no it can't be changed till it reaches 18

    If it has reached 18 not by changing the email or.the birthdate.then you must remove it from parental control

    If your account hasn't reached that age then it will ask for a new parental email
  6. Blueheart14 Win User

    Ban

    The ability to use a custom gamer pic has actually been temporarily disabled for all of players on Xbox try using a Xbox default gamer pic
  7. Massamo Win User

    Trouble with gamer pic

    if your trying to change to a custom gamer pic they are turned off right now
  8. PrimalTakenKing Win User

    Are custom gamer pics allowed?

    I heard on the Xbox one beta app that you can use an image for a custom gamer pic, is that allowed for a custom gamer pic?
  9. Aly Jawhar Win User

    My custom gamer picture won't upload

    custom gamer pics were suspended, but now we are allowed to upload custom pic
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Trying to get a custom gamer pic

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