Trying to figure out why im not receiving my rewards points at all for purchases

Discus and support Trying to figure out why im not receiving my rewards points at all for purchases in XBoX Rewards & Social to solve the problem; Trying to figure out why im not receiving my rewards points at all for purchases ea9e40dc-f294-46ae-bffe-149fa6db87bc Discussion in 'XBoX Rewards & Social' started by G I JU1CEBOX, Jan 13, 2017.

  1. G I JU1CEBOX
    G I JU1CEBOX Guest

    Trying to figure out why im not receiving my rewards points at all for purchases


    Trying to figure out why im not receiving my rewards points at all for purchases

    :)
     
    G I JU1CEBOX, Jan 13, 2017
    #1
  2. RJayl
    RJayl Guest
    Buying games on the xbox store but have not received points since 2014

    Hi,

    In need of someones help

    I'm just wondering if there is a reason why I'm not receiving reward points for my purchases and activity on xbox live. I believe I have correctly set up my account, but 0 reward points says otherwise.

    thanks.
     
    RJayl, Jan 13, 2017
    #2
  3. RJayl
    RJayl Guest
    Haven't received reward points/credits since 2014

    Hi,

    In need of help

    I'm just wondering if there is a reason why I'm not receiving reward points for my purchases and activity on xbox live. I believe I have correctly set up my account, but 0 reward points says otherwise. It says I've been a rewards member since 2012 but I
    have stopped receiving points from my purchases and activity since 2014 for a reason unknown to me. If you could look into my account and find the reason for this I would really appreciate that

    Thanks.
     
    RJayl, Jan 13, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Trying to figure out why im not receiving my rewards points at all for purchases

    Are there any specific offers you're looking for credits from?
     
    Smwutches, Jan 13, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello G I JU1CEBOX,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Trying to figure out why im not receiving my rewards points at all for purchases

    Hello G I JU1CEBOX,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
  7. Smwutches Win User

    Trying to figure out why im not receiving my rewards points at all for purchases

    Are there any specific offers you're looking for credits from?
  8. BigB EC Win User

    400 MSP, and im out of ideas.

    Points you purchase do not expire but points received from promotions can. I had 100 plus reward points disappear from my account while it was locked down. I figured they expired due to not being used.
  9. Smwutches Win User

    Im not receiving my rewards points

    In order for support to check into your account, you'll need to post in the support section of this forum. If you can post any offers you're looking for credits from, that will help too.
  10. Batdad007 Win User

    Unable to redeem gems for 10,000 reward credits

    I received the same message. Trying to redeem my 500 points has been a joke. Everything is "out of stock" whenever I have tried.... from the company itself that provides the reward and is a digital reward?? Add "Mm" to "Hmm...". This is why I usually don't
    even bother with these VIP points, rewards, etc. There always seems to be a "problem".
Thema:

Trying to figure out why im not receiving my rewards points at all for purchases

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