Trying to edit my Xbox Live account settings but it redirects me to the wrong page.

Discus and support Trying to edit my Xbox Live account settings but it redirects me to the wrong page. in XBoX on Windows to solve the problem; Hi, I am trying to edit my Xbox Live account, but whenever i try to edit it, it redirects me to this page;... Discussion in 'XBoX on Windows' started by Mathias Elgaard Jensen, Sep 15, 2018.

  1. Trying to edit my Xbox Live account settings but it redirects me to the wrong page.


    Hi,

    I am trying to edit my Xbox Live account, but whenever i try to edit it, it redirects me to this page;

    https://support.microsoft.com/en-us...ge-childs-xbox-privacy-online-safety-settings

    For some reason. And even if I click on the 'Xbox settings' link within that page, it redirects me to the exact same page. I have no idea how to get around this, so I would appreciate it if someone could help me.

    I do not have any family member accounts associated with my account.

    Thanks.

    :)
     
    Mathias Elgaard Jensen, Sep 15, 2018
    #1
  2. Bifrosteri
    Bifrosteri Guest
    Forza Horizon 3 PC problem family safety

    well what if i cant access my xbox settings it only says error child trying to access settings and redirects me to a page on how an parent can change the settings even when my account is an adult account?...
     
    Bifrosteri, Sep 15, 2018
    #2
  3. kevin
    kevin Guest
    How to change Xbox LIVE online safety and privacy settings

    You are allowed change the online safety and privacy settings for any profile on your console.


    How to change your safety and privacy settings


    Steps to follow:


    • First, you have to go to the My Account page
    • You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.
    • Go to Settings and Preferences and select Privacy and Online Settings.
    • Now change the settings.

    How to change your child’s safety and privacy settings


    Steps to follow:


    • First, you have to go to the My Account page
    • You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.
    • Proceed to Settings and Privacy and press Child.

      Note: You’ll be asked for the parental Microsoft account in order to make changes to the child account’s safety settings.
    • Now change the settings.
     
    kevin, Sep 15, 2018
    #3
  4. JhonSnow777
    JhonSnow777 Guest

    Trying to edit my Xbox Live account settings but it redirects me to the wrong page.

    i read that Microsoft is upgrading their servers, some users reports this kind of issues related to the account or to log in, we recomend you to o contact the support team



    Contact Us | Xbox Support

    Or also you can try here for assistance.

    Xbox Support (@XboxSupport) | Twitter

    We hope you find a solution soon.
     
    JhonSnow777, Sep 15, 2018
    #4
  5. JhonSnow777 Win User

    Trying to edit my Xbox Live account settings but it redirects me to the wrong page.

    i read that Microsoft is upgrading their servers, some users reports this kind of issues related to the account or to log in, we recomend you to o contact the support team



    https://support.xbox.com/contact-us

    Or also you can try here for assistance.

    https://twitter.com/xboxsupport

    We hope you find a solution soon.
  6. Rayner Ng Win User

    Unable to sign into xbox.com

    I'm also unable to edit my xbox settings from the microsoft page, as it redirects me to the support page again.
  7. Bifrosteri Win User

    Forza Horizon 3 PC problem family safety

    well what if i cant access my xbox settings it only says error child trying to access settings and redirects me to a page on how an parent can change the settings even when my account is an adult account?...
  8. JimmieF Win User

    Online play restriction.

    Whenever I try to do that, it always redirects me to the help page, so I can't change anything in that settings. I'm not sure am I doing something wrong or it's my account acting up. And I'm sure it's not my device because it works with my alt account
    that does not have this problem.
  9. RishonPapa Win User

    Getting Redirected to Child Privacy Site when trying tiy change something in my profile

    No its not like that. Ok so I am going to play MCPE then when i signed in it says i can't play servers because my privacy settings isn't set up properly and it gave me this link:

    aka.ms/account settings

    and that redirected me to that support site and i tried editing my xbox account but it always redirects me to that support site.
Thema:

Trying to edit my Xbox Live account settings but it redirects me to the wrong page.

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