Trying to edit my Xbox Live account settings but it redirects me to the wrong page.

Mathias Elgaard Jensen · Sep 15, 2018

Hi,

I am trying to edit my Xbox Live account, but whenever i try to edit it, it redirects me to this page;

https://support.microsoft.com/en-us...ge-childs-xbox-privacy-online-safety-settings

For some reason. And even if I click on the 'Xbox settings' link within that page, it redirects me to the exact same page. I have no idea how to get around this, so I would appreciate it if someone could help me.

I do not have any family member accounts associated with my account.

Thanks.

:)

Bifrosteri · Sep 15, 2018

Forza Horizon 3 PC problem family safety

well what if i cant access my xbox settings it only says error child trying to access settings and redirects me to a page on how an parent can change the settings even when my account is an adult account?...

kevin · Sep 15, 2018

How to change Xbox LIVE online safety and privacy settings

You are allowed change the online safety and privacy settings for any profile on your console.

How to change your safety and privacy settings

Steps to follow:

First, you have to go to the My Account page

You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.

Go to Settings and Preferences and select Privacy and Online Settings.

Now change the settings.

How to change your child’s safety and privacy settings

Steps to follow:

First, you have to go to the My Account page

You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.

Proceed to Settings and Privacy and press Child.

Note: You’ll be asked for the parental Microsoft account in order to make changes to the child account’s safety settings.

Now change the settings.

JhonSnow777 · Sep 15, 2018

i read that Microsoft is upgrading their servers, some users reports this kind of issues related to the account or to log in, we recomend you to o contact the support team

Contact Us | Xbox Support

Or also you can try here for assistance.

Xbox Support (@XboxSupport) | Twitter

We hope you find a solution soon.

JhonSnow777

i read that Microsoft is upgrading their servers, some users reports this kind of issues related to the account or to log in, we recomend you to o contact the support team

https://support.xbox.com/contact-us

Or also you can try here for assistance.

https://twitter.com/xboxsupport

We hope you find a solution soon.

Rayner Ng

I'm also unable to edit my xbox settings from the microsoft page, as it redirects me to the support page again.

Bifrosteri

well what if i cant access my xbox settings it only says error child trying to access settings and redirects me to a page on how an parent can change the settings even when my account is an adult account?...

JimmieF

Whenever I try to do that, it always redirects me to the help page, so I can't change anything in that settings. I'm not sure am I doing something wrong or it's my account acting up. And I'm sure it's not my device because it works with my alt account
that does not have this problem.

RishonPapa

No its not like that. Ok so I am going to play MCPE then when i signed in it says i can't play servers because my privacy settings isn't set up properly and it gave me this link:

aka.ms/account settings

and that redirected me to that support site and i tried editing my xbox account but it always redirects me to that support site.

Trying to edit my Xbox Live account settings but it redirects me to the wrong page.