Trying to download b06 and it says there a pproblem with my network servers

Hi there! This is Virginia O.

I understand that you are experiencing issues installing BO6 game.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please restart your console and router by turning them off, waiting a few minutes, and turning them back on.

And then test your network connection. To do this, go to Settings > Network > Network Settings > Test Network Connection to see if your Xbox is properly connected.

Next is to clear alternate MAC address. Go to Settings > Network > Advanced Settings > Alternate MAC Address, then select Clear and restart your console.

Then make sure your Xbox is up to date by going to Settings > System > Updates & Downloads. Please install the update needed on the Xbox.

If the issue persist after performing the troubleshooting steps, kindly use a wired connection. Connect your Xbox directly to your router with an Ethernet cable for a more stable connection that is needed when installing a game.

Thank you for your cooperation.

It seems Xbox Live is down accross the board once again, the same as two weeks ago for Europe. Once again Mirosoft will not put their hands up to the fact it's their pproblem, many post are getting the stock reply of "Try this Fix" instead of saying servers
are ***!! Funny though One services are fine again this time, makes you wonder.

The internal Xbox "detailed network statistics" page says "Download speed: 123.32 Mbps / Upload speed: 102.62 Mbps / Packet loss: 0% / Latency: 22 ms"

There is nothing wrong with my xbox or my network connection. Does Microsoft throttle its download servers?

You know what the funniest thing is? When you're trying to join a game and it says "Joining server" and then after a few seconds it says "Failed to join the game. Please check your network connection and try again". Yeah, my network connection is the problem....

Hi Hulk,

Thanks for the update with the issue of the games. As you download AAA rated games and they work fine. It is most likely the connection to the server. For some reason when you are connecting to the server of the two games it is causing all this. This could
be NAT, even if it says open on console, when you connect to the game server it can change within the game server. Try rebooting your network hardware then try the game.

Thanks,

Brad