Trying to diagnose a hardware issue

Discus and support Trying to diagnose a hardware issue in XBoX Games and Apps to solve the problem; What the Issue Is I first noticed an issue with CoD Modern Warfare about 4 weeks ago when the announcer didn't say anything for the whole game, or... Discussion in 'XBoX Games and Apps' started by Bálint_Sido, Jun 10, 2020.

  1. Bálint_Sido
    Bálint_Sido Guest

    Trying to diagnose a hardware issue


    What the Issue Is

    I first noticed an issue with CoD Modern Warfare about 4 weeks ago when the announcer didn't say anything for the whole game, or guns wouldn't load in. Then this happened more frequently and the game freezes on the final scoreboard after 1-3 multiplayer
    games. Sometimes out of the lobby the game takes very long to load and eventually tells me it timed out.

    There have also been similar issues in Fortnite where guns and textures don't load, and the character is unable to do anything except move around (and shoot from an invisible gun).

    Additionally in certain games like Rocket League, it is impossible to browse through my car loadouts because they take too long to load in.

    What I Have Tried Already

    I have rest my Xbox, by keeping the games and also by deleting them and redownloading them.

    I have cleaned all the dust out of my Xbox (this involved me breaking the warranty seal, but my console is around 5 years old so warranty didn't apply anyway). This actually improved the Xbox's performance, but didn't help with the issue.

    I have tried an offline OS update, which didn't achieve anything.

    The fact that none of these helped with my issues lead me to believe that there is a hardware issue.

    I was wondering if anybody is able to identify the cause of the issue, and suggest a way to fix what is wrong? I would buy a new Xbox, however I plan on buying the new model when that comes out later in the year and so would prefer not to have to pay for
    two consoles in one year.

    Edit to add: I have the original Xbox One that I got around Summer 2015 (can't remember exact date)

    :)
     
    Bálint_Sido, Jun 10, 2020
    #1
  2. Whiteleaf2012 Win User

    Trying to diagnose a hardware issue

    Yeah, I wouldn't want to buy two in a year either.

    What model is your Xbox and how long have you had it?
  3. Bálint_Sido Win User

    Trying to diagnose a hardware issue

    Oops, I forgot to mention that in the post :)

    It's the original Xbox One and it's over 4 and a half years old now.
  4. [Farscape] Win User

    How to fix xbox that turns on and then turns off a couple seconds later?

    would be best, sorry of not been much help here but as it looks to be a hardware issue it can be difficult to diagnose.
  5. McWeedMan Smoke Win User

    All my games are gone and don’t want to reinstall

    It appears to be a hardware problem, probably your drive is gone... try it on a pc to see if it is diagnosed as broken, or try to unplug and plug it back again.
  6. Rishabh0067 Win User

    How do I fix error code 0x80070005 and error code 0x803F8001

    The error message "File system error (-2015294512)" usually indicates an issue with the file system on your device. It might be related to corruption or hardware problems. Try restarting your device and running a file system check or disk repair utility to diagnose and fix the problem.
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Trying to diagnose a hardware issue

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