Trying to Change Gamer name and when trying to pay comes back with an error message

Is it possible that your browser accidentally went to the "wrong" country locale of the website?

When changing your name, check in the lower left corner, that the country setting of the website matches your actual country.

Also make sure that your account's country and country of your billing option are the same (for example, if you are in India and set up your account to be from the USA, then you get such an error message).

Hey man,

Best thing to do now is to contact Microsoft customer support. Here is the link https://beta.support.xbox.com/help/subscriptions-billing/browse Make
sure to select "Chat with support or by phone"

Hello Fellow Gamer,

Thanks for coming to the forums with your question. When you set up the account, if you picked a name that would count as the free change. In that case you will have to pay for the

gamer tag change. What happens when you try to access Minecraft? Do you get any errors?

Thanks,

Brad

What error does come up when you try to change the name of the gamertag?

the error messages come up when trying to click on a persons profile then it gives the your connection is not private, net err cert etc etc ..also there are no gamer pics just a standard xbox logo with white backround..and the names come up as silver even
though there is gold membership active for me and im sure most people are not silver membership also even when using the internet on the edge app on the xbox one does the same thing . error messages ,no gamer pics,reps,gamerscore ..