Trying to appeal very old ban

Discus and support Trying to appeal very old ban in XBoX Accessibility to solve the problem; When I go to Xbox Enforcement it says the ban has to be within the last year, and this ban is probably close to 10 years old at this point. I am trying... Discussion in 'XBoX Accessibility' started by AaronFurman1, Jan 3, 2022.

  1. AaronFurman1
    AaronFurman1 Guest

    Trying to appeal very old ban


    When I go to Xbox Enforcement it says the ban has to be within the last year, and this ban is probably close to 10 years old at this point. I am trying to play Forza 5 but a mistake 12 year old me made has made that completely impossible since I cannot change the account Forza is logging in with. Is there any way to appeal this old ban, or do I just need to refund the game?

    :)
     
    AaronFurman1, Jan 3, 2022
    #1
  2. KarenLora Win User

    Trying to appeal very old ban

    In that case, allow me a minute to escalate the situation to the next level of support.
  3. KarenLora Win User

    Trying to appeal very old ban

    Hi,

    My name is Karen, I'm an Independent Advisor and Microsoft user like you and I'll be glad to help you today.

    Sadly, it if has been more than a year, there is no way to appeal the ban.

    Sorry for the inconvenience
  4. Kathy A. Win User

    Trying to appeal very old ban

    Hi AaronFurman1,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We're sorry to hear that you were unable to play Forza because of the ban that happen a long time ago. Let us check on this together in timely manner.

    As discussed in here by Nursemorph, yes you will not be able to appeal the ban that happened more than 12 months, please check this support article - How to submit a case review.

    If you have been banned on playing Forza Horizon only, which is a Microsoft-published game then you will need to check here for details Ban History (forzamotorsport.net). Because game developers can build game-specific security into their titles and enforce their community policies to help ensure fair and respectful gameplay and every game is different, the method by which you are notified about a game ban varies by developer. However this is will not guarantee that you can make an appeal for this but it could be a good try.

    Please refer to the link we have sent above or should you need to contact Forza support - Submit a request – Forza Support (forzamotorsport.net).

    Please, do not forget to check here for known issues and support articles that might be related to your concern.

    Forza Enforcement Guidelines – Forza Support (forzamotorsport.net)

    Xbox Status

    Known Issues for Game Launches



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  5. Nursemorph Win User

    Trying to appeal very old ban

    I haven't had any issues with Halo MCC or Infinite on this same PC so it is really confusing. Everything for this PC but the actual login is set up for an unbanned account, but Forza in particular refuses to let me sign in with any other account. It even has a section to log in with a different account that just restarts the process with the same one. I was hoping to just appeal my old stupid ban to bypass the issue.
    Unfortunately, you are encountering a common issue with Forza

    Might be worth looking through the Official Forum to see if there's anything there that helps:

    https://forums.forzamotorsport.net/turn10_topics130_Support-Issues.aspx
  6. AaronFurman1 Win User

    Trying to appeal very old ban

    I haven't had any issues with Halo MCC or Infinite on this same PC so it is really confusing. Everything for this PC but the actual login is set up for an unbanned account, but Forza in particular refuses to let me sign in with any other account. It even has a section to log in with a different account that just restarts the process with the same one. I was hoping to just appeal my old stupid ban to bypass the issue.
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Trying to appeal very old ban

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