Trying to add phone number to my account error

Discus and support Trying to add phone number to my account error in XBoX Accessibility to solve the problem; Hi, im trying to add a phone number to my account so i can use my xbox rewards, all i keep getting is "This alias cannot be added to your account.... Discussion in 'XBoX Accessibility' started by nu4an, Aug 15, 2023.

  1. nu4an
    nu4an Guest

    Trying to add phone number to my account error


    Hi,

    im trying to add a phone number to my account so i can use my xbox rewards, all i keep getting is "This alias cannot be added to your account. Choose a different alias." its getting frustrating now, why is something to difficult just to add my phone number? please, sort it out.

    :)
     
    nu4an, Aug 15, 2023
    #1
  2. FernandoCarvalhoPV Win User

    Trying to add phone number to my account error

  3. M3tal Daz3 Win User

    Not able to create another account with my cell phone number !!

    You may receive the error "Microsoft account already exists. Enter another email or phone, or get a new Outlook email." You will see this message if the email or phone number you are trying to add is already tied to another Microsoft account. You will
    need to use an alternate phone number, an alternate email or create a new one
  4. Zahir_Ramathula Win User

    Can't add phone number

    Can you try this..

    Sign in to Manage how you sign in to Microsoft.

    2)Remove phone number in Account aliases.

    3)Add phone number to account.
  5. David Wirsching Win User

    Can't add mobile number to profile

    Hello Grazer J, My name is David. I am an independent advisor, happy to help you today.

    I'm sorry you're having trouble adding a phone number to your Microsoft account. Here are some possible solutions you could try:

    Check the account alias: If the alias appears to be incorrect or is not recognized, you can add a new one or change the existing one.
    Add a phone number in Security Settings: Select “Add security information” and choose “A phone number.”
    Check your Internet connection: Make sure it is working correctly.
    Use a different number: If the number you're trying to add may already be in use with a different Microsoft account.
    Request another verification code: Try requesting another verification code for a few hours or even a day.

    Best regards.
  6. Aileen C_87 Win User

    Add a phone number

    Hi Sorrowfist,

    My name is Aileen, and I’m an Xbox Expert and user myself. I’m sorry you’re facing this issue with adding your phone number to Microsoft Rewards; that sounds frustrating. Just a quick reminder, this is a public forum, and I can’t access or make changes to your account, but I’m here to help as best as I can with the info available.

    The “too many failed password attempts” message, even though you haven’t made any error, can happen if Microsoft’s security system temporarily blocks actions due to suspected suspicious activity. Here’s what you can try:

    Sign out from all Microsoft accounts on all devices and browsers, then sign back in on one device only.

    Clear your browser cache and cookies, or try using a different browser or an incognito/private window.

    Wait 24 hours before trying again to let any temporary restrictions lift.

    Disable any VPNs or proxy services as they can trigger security alerts.

    Double-check that your account’s security info is current and your password is strong and secure.

    If after these steps the problem persists, the best next step is to contact Microsoft Support directly using these links:

    https://support.microsoft.com/rewards

    https://support.microsoft.com/contactus

    I hope this helps you move forward. Please let me know if you need anything else!

    Thank you!

    Aileen
Thema:

Trying to add phone number to my account error

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