Trying to add new email address to Xbox account

Hi;

Welcome to the Microsoft Community-Xbox forum, I´m Jeronimo, a gamer like you and will try to help you in this situation!

Are you trying to add an additional Microsoft email, or is the email from a third-party provider?

Try and remove the account from the Xbox console then add it back using the new sign in email address

Unfortunately there is no way to merge to accounts. But you can add your new email address to your existing live account.

Easiest way is to add your new email address to the Microsoft account where your gamertag is bounded to. Then set this email address as primary address there. Before you can set it as primary email address you have to delete your new live account of course.
You will then be able to log in to your pc and to your Xbox with the new primary email address.

You can do this at: http://account.live.com

Hi there RaisedIndoors,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with changing alias on a Microsoft Account.

When changing the alias on the account it has to be a new email or a 3rd party email. You will receive an error is you are trying to use an active Microsoft email, for example: hotmail.com, outlook.com.

I recommend reviewing the following article: Change the email address or phone number for your Microsoft account

• A new email address. Select Create a new email address and add it as an alias, and then follow the instructions.

• A non-Microsoft email address (such as an @gmail.com or
  @yahoo.com email address). Select Add an existing email address as a Microsoft account alias, and then select Add alias.

Hope this helps.

Sure I can help.

First go to: https://account.live.com

Sign in using the email and password that you use to sign in to your Xbox account.

Now go to Account aliases>Add alias

Now you will get 2 options: Create a new email address and add it as an alias and Add an existing email address as a Microsoft account alias

Create a new email address and add it as an alias will let you create a brand new email ending with @Outlook @Live or @Hotmail

Add an existing email address as a Microsoft account alias will let you add an email that you have already created on to your account (it can be anything, even if it is not a valid email, so check your spelling)

If you choose Create a new email address and add it as an alias : once you create the new email it will kick you back to "Account aliases", click on "Make Primary" under the new email and it will make it the new email on your account, you will now use it
to sign in to your Xbox and Xbox.com.

If you choose Add an existing email address as a Microsoft account alias: Once you add the email that you want it will kick you back to "Account aliases", from here, click on "Verify", it will send you a verification link to the new email, you must go to
your email, login, and click on the verification link, after you do that, come back to account.live.com , go back to "Account Alias", and now click on "Make Primary" under the new email and it will make it the new email on your account, you will now use it
to sign in to your Xbox and Xbox.com.

To delete the old email: Once you have a new primary email, click on "remove" under the old email to remove it.

Have a nice day.