Try to Purchase Xbox Live Says I already did, but I don't Have it.

Discus and support Try to Purchase Xbox Live Says I already did, but I don't Have it. in XBoX on Consoles to solve the problem; I tried to cancel and refund, and then repurchase. First I get an error that said something like there was a problem. and on the second attempt it says... Discussion in 'XBoX on Consoles' started by HeroicMarcus1, Dec 18, 2015.

  1. Try to Purchase Xbox Live Says I already did, but I don't Have it.


    I tried to cancel and refund, and then repurchase. First I get an error that said something like there was a problem. and on the second attempt it says I can't have more than one xbox live, even though it never gives it to me. I've tried multiple times please
    help me.

    :)
     
    HeroicMarcus1, Dec 18, 2015
    #1
  2. It says I don't have xbox live but when I try to enter a 2 day trial it says I already have live

    I can't renew my Xbox live and i have tried many different times and many different ways to enter my trial code. Please help me quick
     
    WiSH DownFall, Dec 18, 2015
    #2
  3. Mister Maka
    Mister Maka Guest
    xbox says i don't have live membership but i do have it

    Hey there MonokumaSoldier!

    Sorry to hear you're having troubles with your Xbox Live Gold subscription. If you're still having issues, let's get you in contact with
    Phone/Chat support for assistance. Keep us in the loop Try to Purchase Xbox Live Says I already did, but I don't Have it. :)
     
    Mister Maka, Dec 18, 2015
    #3
  4. Smwutches
    Smwutches Guest

    Try to Purchase Xbox Live Says I already did, but I don't Have it.

    Smwutches, Dec 18, 2015
    #4
  5. Smwutches Win User

    Try to Purchase Xbox Live Says I already did, but I don't Have it.

  6. DIPDIP0TAT0CH1P Win User

    I purchased Xbox live gold but it is saying I don't have it!!!!!

  7. XBF Leonzo G Win User

    I purchased Xbox live gold but it is saying I don't have it!!!!!

    Hello thekestnerfam!

    Thank you for bringing this issue to our attention. We recommend removing your account from the console and downloading it back. If you have an Xbox One, you can follow this article

    How to add or remove a Microsoft account on Xbox One
    to help manage your account. You can also try power cycling the console by holding down the power button on the front of the console for ten seconds. If all else fails, you can contact our

    Xbox Phone Support Team
    in order to have them look into your account for any issues. Be sure to let us know the results!
  8. Hubert171 Win User

    I purchased Xbox live gold but it is saying I don't have it!!!!!

    Excuse me but I've been having the exact same problem now and it's been over 24 hours since I purchased 1 month of xbox live gold and it still won't let me play online, and yet every person that I see has had the same problem, the only answer that xbox
    support can come up with is "remove your account and recover it again", even though I've already done that, reset my xbox, tested my internet and multiplayer connection, restarted my console, launched multiplayer games over and over again to no avail, and
    am STILL completely unable to access any multiplayer interactions THAT I PAID FOR.
  9. Mister Kellogg Win User

    Xbox says I don't have Live, but I do

    Hi Lxtt00,

    When you are able to let's try a full power cycle with all the steps in our
    power cycle guide
    . After that please let us know if you still see that messaging when trying to play online.

    Thank you.
Thema:

Try to Purchase Xbox Live Says I already did, but I don't Have it.

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