Try to buy own copy of Shadow of Mordor, says I already own the game, but I don't

Discus and support Try to buy own copy of Shadow of Mordor, says I already own the game, but I don't in XBoX Games and Apps to solve the problem; Hi, I tried the free play on Shadow of Mordor this weekend and I decided to buy it for 6€. But when I click to buy it, it says, that I already own the... Discussion in 'XBoX Games and Apps' started by Aeternitas26, Jul 10, 2017.

  1. Aeternitas26
    Aeternitas26 Guest

    Try to buy own copy of Shadow of Mordor, says I already own the game, but I don't


    Hi,

    I tried the free play on Shadow of Mordor this weekend and I decided to buy it for 6€. But when I click to buy it, it says, that I already own the game (date of purchase 10. August 2011 --> on that date, neither Xbox One nor the game were published...).
    But I definitive don't (I removed it from the Xbox and looked for it in the available for install area, it was not there as expected).

    So, I'm afraid that tomorrow, when the game is not free to play anymore, the price of 6€ will not be available as well... I tried on Xbox One, Internet Explorer/Edge and Xbox App for Android. Always the same result.

    Best regard

    :)
     
    Aeternitas26, Jul 10, 2017
    #1
  2. DaeMonG 24
    DaeMonG 24 Guest
    I'm trying to buy Shadow of Mordor but...

    Hello, i'm having a problem with the xbox store, when i try to purchase Shadow of mordor a message appear saying i already own the game, when i clearly don't.

    Is the system confusing because shadow of mordor is in on free weekend? Is there anything i can do to actually buy the game on the store?

    I have already tried on xbox.com, but the same message will pop when i try to buy the game, saying i already own the game.

    I'm currently downloading the game (since its free anyway for the next 5 hours) hoping that something will trigger in the system to let me buy it, even thou i higly doubt it.

    Does anyone have or have already had this type of problem?

    Also, sorry for my bad english-

     
    DaeMonG 24, Jul 10, 2017
    #2
  3. GiggidySquirrel
    GiggidySquirrel Guest
    Trying to buy game that xbox thinks I own.

    I'm trying to buy The shadows of Mordor GoTY Edition. Every time I try to buy it says I already own. I own the original game but I deleted it and it still won't let me buy. Is it because it's free play for the weekend?
     
    GiggidySquirrel, Jul 10, 2017
    #3
  4. OndoyBahista
    OndoyBahista Guest

    Try to buy own copy of Shadow of Mordor, says I already own the game, but I don't

    Hey guys,

    It seems that multiple users are affected with this issue.

    Try to contact Xbox Support for further details: Contact Us | Xbox Support
     
    OndoyBahista, Jul 10, 2017
    #4
  5. OndoyBahista Win User

    Try to buy own copy of Shadow of Mordor, says I already own the game, but I don't

    Hey guys,

    It seems that multiple users are affected with this issue.

    Try to contact Xbox Support for further details: http://support.xbox.com/contact-us
  6. Goth Vampirella Win User

    The Next Big Releases on X1. Middle Earth, Destiny, The Division and more

    I don't see how anyone who has ever owned a game developed by Monolith Productions could be looking forward to Middle Earth Shadow Of Mordor. :)
  7. li Hero il Win User

    Games

    between shadow of Mordor and warframe are my highy recommended games they both are unique in their own way
  8. Francia J. Win User

    Store says I already own a game that I’m trying to buy- I don’t own it

    Hi Wendy, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Kindly try to buy the game on the website itself. I got you the link where you can purchase it. Here you go:

    https://www.xbox.com/en-US/games/store/halo-inf...

    Also, Merry Christmas to you and your family.
  9. Roc Watts Win User

    Black Friday discounts not showing up in cart.

    I was trying to buy the evil within, ended up getting ufc instead. don't know why, but shadows of mordor is showing up, but not the evil within.
Thema:

Try to buy own copy of Shadow of Mordor, says I already own the game, but I don't

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