Troubles getting into old Microsoft account that was previously used for xbox live

M09h · Mar 14, 2020

I have a very old account that I've used on PC and Xbox 360. Recently I have been deleting old emails due to privacy reasons and one of the email's I deleted was attached to this account. Now I am having a hard time trying to regain access to the account.
I have tried recovering it multiple times but keep getting denied.

Is there anything else I can do?

I'm sure if a technician called me I would be able to provide suitable information on that account. such as phone number's physical addresses an IP has logged in from, ETC.

Any help would be greatly appreciated.

:)

steeledwand7664

It would be a matter of contacting Xbox support by going to support.xbox.com/contact-us and either chatting with an agent or requesting a call back from there.

FRA wappa69

Hi and thank you for coming to the forums to share your troubles.

Unfortunately i do know that if the account used has previously missed payments you will have to settle that inorder to get back upto date with subscription.

Is this a new account and xbox or previously owned perhaps.

Thank you

BootstrapGolem

so because you never signed up for live with your old profile you can't use it now? you have to pick a new gamertag? i'm not sure what the problem is. i had some trouble putting live on my old gamertag when i bought my 360, i had a profile to play on a friends
console previously, and had to pick out my current gt.

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i guess microsoft doesn't like it when people come back to live or start using live on an offline gamertag.

kyle_m4496

This means you're signing in with the wrong account, you need to use the account you previously signed into Minecraft on PlayStation with.

Since we don't have access to accounts on this chat, you'll need to speak with Xbox Support if you're having trouble accessing the previously connected account: https://support.xbox.com/contact-us

Gang Gang2

I have Xbox one that has my Fortnite account on it I want to switch it over to my playstation account buh it asking my old Microsoft email I changed previously into my current one so now only my old account get the security code and not my current account I'm trying to switch over

Troubles getting into old Microsoft account that was previously used for xbox live