Trouble with purchasing from XBL Store

Discus and support Trouble with purchasing from XBL Store in XBoX Games and Apps to solve the problem; "Change your settings to allow purchases Your settings are blocking purchases of free or paid content. If you still want to buy this, first change your... Discussion in 'XBoX Games and Apps' started by n6 Dangle, Apr 5, 2015.

  1. n6 Dangle
    n6 Dangle Guest

    Trouble with purchasing from XBL Store


    "Change your settings to allow purchases
    Your settings are blocking purchases of free or paid content. If you still want to buy this, first change your settings to allow purchases. Parents will have to change this setting for children," is the message I receive when trying to purchase Diablo
    3 on my Xbox One. I changed my settings so I can purchase free content and priced content, yet I still receive this message. I have no one in my Xbox family so I shouldn't be having any trouble with parent accounts or children accounts. Please explain why
    I keep receiving this message and how I will be able to purchase the content.

    :)
     
    n6 Dangle, Apr 5, 2015
    #1
  2. SUMO SAMO
    SUMO SAMO Guest
    Have not received points from a promotion.

    I have checked, there is nothing in my email that has to do with the points I get from the promotion which is causing me some trouble. I have emails regarding the points I got from purchasing code cards from stores as well as the ones I got from the Rewards
    program though.
     
    SUMO SAMO, Apr 5, 2015
    #2
  3. Mikaeotic
    Mikaeotic Guest
    Problems purchasing stuff of store

    Hi im having trouble purchasing items off the Xbox live store I go to buy an item and it tells me this purchase has to be made from my Xbox one and I am making this purchase on my Xbox one. It happens with all backwards compatible games and any items in
    the avatar store. Can someone please help
     
    Mikaeotic, Apr 5, 2015
    #3
  4. Mister Beep
    Mister Beep Guest

    Trouble with purchasing from XBL Store

    Hey there n6 Dangle!

    Sorry to hear about the purchasing issue! Since you have adjusted the settings, it sounds like there may have been an issue with promoting your account. If there has been a change recently (such as turning 18) that would cause this sort of promotion, I recommend
    contacting our chat or phone support agents through our
    Contact Us     page.

    Feel free to post back and let us know how it goes! Trouble with purchasing from XBL Store :)
     
    Mister Beep, Apr 6, 2015
    #4
  5. DavyBabes117
    DavyBabes117 Guest
    I'm trying to get shadow of mordor season pass on Xbox store, it's selling for 10$ I got an online code. I tried getting it and it said which credit card do you want to use. I'm confused in what's going on because I got an online code and it looks like
    the season pass won't let me get it. Some help would be grate.
     
    DavyBabes117, Nov 1, 2018
    #5
  6. DavyBabes117 Win User

    Trouble with purchasing from XBL Store

    I'm trying to get shadow of mordor season pass on Xbox store, it's selling for 10$ I got an online code. I tried getting it and it said which credit card do you want to use. I'm confused in what's going on because I got an online code and it looks like
    the season pass won't let me get it. Some help would be grate.
  7. Mister Beep Win User

    Trouble with purchasing from XBL Store

    Hey there n6 Dangle!

    Sorry to hear about the purchasing issue! Since you have adjusted the settings, it sounds like there may have been an issue with promoting your account. If there has been a change recently (such as turning 18) that would cause this sort of promotion, I recommend
    contacting our chat or phone support agents through our
    Contact Us     page.

    Feel free to post back and let us know how it goes! :)
  8. Dirty Loco Win User

    how do you buy a vga cable using the money already in my microsoft account?

    You can't use the money on the account to buy hardware. It can only be used to purchase content from the XBL marketplace. You'll need to buy the cable from a store.
  9. VaeconYT Win User

    Xbox Live question

    If you do not want a re-occurring payment I would suggest you purchase a XBL membership card from a store. You can purchase multiple different membership lengths as well.
  10. AmuricanPatriot Win User

    Gamesharing DLC?

    You would have to find the specific game in question in the Xbox store and locate the specific DLC you're having trouble with and purchase it from there.
Thema:

Trouble with purchasing from XBL Store

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