trouble with installing a disc game

Discus and support trouble with installing a disc game in XBoX Games and Apps to solve the problem; Well I have been trying to install Call of Duty black ops 3 for almost two days, but every time I install it just stops installing at 60% of the... Discussion in 'XBoX Games and Apps' started by Jlozaortiz, Dec 9, 2022.

  1. Jlozaortiz
    Jlozaortiz Guest

    trouble with installing a disc game


    Well I have been trying to install Call of Duty black ops 3 for almost two days, but every time I install it just stops installing at 60% of the installation, and every time I click to resume the installation it goes on like 2 minutes without advancing nothing and just suddenly its stops again, I already restarted the console like four times, I already install and uninstall the progress of the installation I even cleaned the disc like 5 time but every time, I still get the same problem, I also tried downloading it from the Xbox app but when I introduce the disc its like it's a duplicate,
    trouble with installing a disc game [​IMG]

    trouble with installing a disc game [​IMG]


    :)
     
    Jlozaortiz, Dec 9, 2022
    #1
  2. Francia J. Win User

    trouble with installing a disc game

    I apologize for the trouble. Please try installing the game offline as well, I got you here the complete steps from Xbox support:

    "Take your console offline, cancel the download, and then power cycle the console. After you successfully install the game, go online and let the update download.

    Step 1: Use your console offline

    1. Press the Xbox button to open the guide.

    2. Select Profile & system > Settings > General > Network settings.

    3. Select Go offline.

    Step 2: Cancel the download

    1. Press the Xbox button to open the guide, and then select My games & apps > See all.

    2. Select Manage > Queue.

    3. Highlight the game you’re trying to install and press the Menu button on the controller.

    4. Select Cancel.

    Step 3: Eject the game disc and power cycle the console

    1. Eject the game disc.

    2. Press and hold the Xbox button to open the Power Center.

    3. Select Restart console.

    4. Select Restart.

    Step 4: Install the game

    After the console restarts, insert the disc. Follow the steps to install the game.

    Step 5: Go online and let the game update install

    1. Press the Xbox button to open the guide.

    2. Select Profile & system > Settings > General > Network settings.

    3. Select Go online."
  3. Jlozaortiz Win User

    trouble with installing a disc game

    Well I got the initial problem back, that constantly in the middle of the download it just suddenly stops, right now i have 51.5% and it already started to stop constantly.
  4. Francia J. Win User

    trouble with installing a disc game

    Is there any improvement after performing the steps?
  5. Jlozaortiz Win User

    trouble with installing a disc game

    thanks, i finally could download it, have a nice weekend,
  6. Francia J. Win User

    trouble with installing a disc game

    I appreciate the update. Let's then try to reset the console keeping your games and apps and then try to install the game through the disc. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    Reset and keep my games & apps.
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trouble with installing a disc game

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