trouble with Blader Runner 2049's digital store listings regarding UHD purchasing option

Discus and support trouble with Blader Runner 2049's digital store listings regarding UHD purchasing option in XBoX Sales and Promo to solve the problem; Blade Runner 2049 released on the digital Microsoft Store December 26th, 2017, it is a movie that's supposed to be playable on the Movies & TV app, and... Discussion in 'XBoX Sales and Promo' started by xDamnYouSalazar, Dec 26, 2017.

  1. trouble with Blader Runner 2049's digital store listings regarding UHD purchasing option


    Blade Runner 2049 released on the digital Microsoft Store December 26th, 2017, it is a movie that's supposed to be playable on the Movies & TV app, and was supposed to release with a purchasing option for 4K Ultra High Definition with HDR support.

    Currently, if I do a search for the film on the Microsoft Store or the Movies & TV site I will see 3 separate listings for the film, one version without any special features, and two versions with special features, all listed for the same prices, $14.99
    for the Standard Definition version (SD) and $19.99 for the High Definition version (HD).

    trouble with Blader Runner 2049's digital store listings regarding UHD purchasing option [​IMG]

    Two of these three versions explicitly mention in the item description that a 4K Ultra High Definition (UHD) version with HDR support is available and to select that version when making the purchasing decision between SD/HD/UHD; UHD movies typically retail
    for $29.99 from past experience, However, on the purchasing page for all three versions, the only options available are SD and HD, and no UHD version is available from the drop down menu despite in two of the listing there being explicitly stated in the item
    description that there's supposed to be a 4K UHD version available. I also recall before the film's release that an UHD pre-order option was available.

    In the screenshot of the store that I've provided below, you can see in the description the mention of the Ultra High Definition version and instructions to purchase it by "selecting the UHD option in the resolution drop down menu", but
    as you can see, I have clicked the resolution drop down menu and only the HD/SD options are available. It is the same for all three versions of the film, at least regarding the options in the resolution drop down menu.

    trouble with Blader Runner 2049's digital store listings regarding UHD purchasing option [​IMG]

    I would like to purchase the UHD version of this film to enjoy on my Xbox One X and 4K UHD HDR capable television, but I'm incapable of making that purchase at this time due to problems in the store listings. Please address in a timely manner. I've been
    looking forward to this digital release on the Microsoft Store for a while, and I am quite disappointed in this oversight.

    :)
     
    xDamnYouSalazar, Dec 26, 2017
    #1
  2. STO32
    STO32 Guest
    Xbox one S can't read blade runner 2049 4k blueray

    My Xbox one S can't read the blueray of blade runner 2049 UHD. Can someone tell me what is going on ? The error code show by the xbox is 0x000000005
     
    STO32, Dec 26, 2017
    #2
  3. Hazzy143
    Hazzy143 Guest
    Blade runner 2049

    pre ordered blade runner 2049 and I still can’t watch it even tho it’s released on dvd. When can I watch it
     
    Hazzy143, Dec 26, 2017
    #3
  4. Mister Beep Win User

    Blade runner 2049

    Thanks for the heads up! Unfortunately we are unable to assist with Microsoft Movies & TV issues here on the Xbox Forums. The best place to report issues with Microsoft Movies & TV will be in our
    Microsoft Movies & TV Support Forum. That way the appropriate team can have visibility and assist further.

    Hope this helps!
  5. pawncrackers Win User

    What TV Series or Film would you have made into a video game

    TV: Firefly, Preacher.. not too hot on film tie-ins atm, but Blade Runner/2049 is up there. :)

    L
  6. M3tal Daz3 Win User

    Xbox one s loses signal as soon as switched to 4k on a Hisense 50a6100uw UHD 4k TV.

  7. DanielFinch Win User

    Xbox one s loses signal as soon as switched to 4k on a Hisense 50a6100uw UHD 4k TV.

  8. ngocphi Win User

    Can I play an Xbox Series X game on an Xbox Series S?

    Digital only series s/x install are different

    Uhd files aren't included in series s installs
Thema:

trouble with Blader Runner 2049's digital store listings regarding UHD purchasing option

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