Trouble with account

NoHopeNoDope · Jan 1, 2014

I have a Xbox live account and ive tried to link it to my xbox one but I cant. This is due to the fact that I used a fake email to make the account ( didnt have email at the time ). So I cant accept verification to prove that the account is mine because
I cant sign into the email on yahoo. But now that I have a email I can use im wondering is there any way that I can change my primary alias to the one that I actually have. Thanks for replying!

:)

Mister Gwyther · Jan 1, 2014

trouble with account

"YOUR ACCOUNT HAS BEEN SUSPENDED DUE TO A PROBLEM WITH YOUR PAYMENT OPTION." = call up phone support and sort it out with them.

Smwutches · Jan 1, 2014

trouble with account

Unfortunately there's not much else you can do then. The only other thing I can think of is because your account region and your physical location doesn't match, it's causing billing errors. But I"m not sure.

Dakrkplayer2 · Jan 2, 2014

Go on a 360 and try changing it or call phone support.

x24hrs2livex · Jan 2, 2014

Hey NoHope, try going to http://account.live.com to change your aliases to your new email address

NoHopeNoDope · Jan 2, 2014

Ok I made a new yahoo account can I make my primary alias by using the xbox? Because when I make a new microsoft account it gives it account ( with the new email ) and when I try to link it without it being a microsoft account it says it is invalid

Mister Ohnaka · Oct 31, 2018

Hi Hope,

Are you wanting to use the account you are posting with here? If so, how did you log in to Xbox.com? As long as your account is 18+, you should be able to sign in with the same credentials that you used to sign in here.

Ciber Vip

all information of my billing is correct and up to date. i called to support in mexico but they said they cant help me because the billing region is in usa, incredibly they cant transfer the call to usa support, i CANT call to usa support coz the call billing
is real EXPENSIVE

Matching Game

You will need to contact Xbox Support for that one. Call 1-800-469-9269. Have fun on
Xbox LIVE. Thank you and have a lovely day!

Jeremy2085

Hello, have you tried uninstalling and reinstalling the game to see if that works?

StarchySoda1965

I relaunched games and stuff.

Darhyl Mayte Amizola

Thank you for your response.

Try to reinstall the Xbox gaming services, here's how:

Reinstall the Gaming Services app on your Windows 10/11 device:

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device

Also, try to reinstall the Xbox app:

Click on the Windows icon in the bottom left corner of your screen, then select Settings.

Click on Apps.

In the “Search this list” field, type Xbox. A list of all the relevant apps will appear.

In the list, click on Xbox then click on Uninstall.

A pop-up will open. Click Uninstall again to confirm your choice.

Next, click on Xbox console companion then click on Uninstall.

Click Uninstall again to confirm your choice.

Please take your time and let me know if it works.

Reference link:

https://support.xbox.com/en-us/help/games-apps/...

https://flightsimulator.zendesk.com/hc/en-us/ar...

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Trouble with account