Trouble purchasing V-Bucks on Chromebook with adult permission required.

Hi, MN023 my name is Jhon, and will be a pleasure help you

Unfortunately, you've likely encountered a limitation of Microsoft's age verification system for purchases on accounts under 18.

Here's what's happening:

Gift Card on Child Account: You redeemed a gift card on your account (under 18).

GTA V Purchase: You tried buying GTA V, which requires parental permission due to its age rating.

Adult Account Permission: You requested permission from your adult account.

Payment Source Switch: Since the purchase requires parental approval, the payment source automatically switched to the adult account.

This is because Microsoft prioritizes ensuring purchases by minors happen with parental consent and the associated parental payment method.

Even though you have funds on your own account, it may not be used for age-restricted content unless explicitly approved by the adult account and its payment method.

Possible Solutions:

Cancel Purchase: Unfortunately, the most likely solution is to cancel the pending purchase of GTA V. You can do this through your purchase history on both accounts. This will release the funds back to the adult account's payment method.

Gift the Game: If you still want to play GTA V, consider asking your adult account holder to purchase the game as a gift for you using their approved payment method. This way, the game will be accessible on your child account.

I hope this helps! Don't hesitate to ask if you have any further questions or need additional clarification.

In a word: no.

The V-Bucks you've purchased may have been redeemed against a Microsoft Account, but they've actually been given to a linked Epic Games account for Fortnite. Epic Games decided to disallow the transfer of V-Bucks between accounts to prevent kids (and adults, I guess) from falling victim to scams.

- Jason

I'm sorry you had such a bad experience.

But can you tell us if you were signed in with your own account on your laptop when you purchased the V-Bucks?

Does your son have their own child account? Or are they using your adult parent account (which they should NOT do)? If the kid has their own account, and they were added to your Family through
https://account.microsoft.com/family you can gift them an allowance so they can buy stuff like V-Bucks for themselves.

The problem is, that "consumables" like V-Bucks (unlike "persistent" items like games or game add-ons) cannot be gifted/transferred after purchase. So if you made the V-Bucks purchase with your own account, then the V-Bucks went to your parent account instead
of your kid's account.

Maybe this will help avoid such a confusing purchase experience in the future.

Hi Gmedica15! My name is Ricardo an independent advisor ready to help you with this situation!

Child accounts require a parent permit approval to purchase things, for that you need to be added to an adults family and the adult can add the needed permissions

Hey,

Fortnite uses it's own virtual currency named V-Bucks.

You should be able to purchase V-Bucks with your Xbox currency and with those V-Bucks purchase in-game items on Fortnite.