trouble purchasing spelunky

Discus and support trouble purchasing spelunky in XBoX Games and Apps to solve the problem; Trying to purchase "free" game, Spelunky. Need cc info stored to purchase. Used parents cc with their permission and present, but transaction would not... Discussion in 'XBoX Games and Apps' started by TheNCSmaster, Aug 14, 2016.

  1. TheNCSmaster
    TheNCSmaster Guest

    trouble purchasing spelunky


    Trying to purchase "free" game, Spelunky. Need cc info stored to purchase. Used parents cc with their permission and present, but transaction would not complete and said purchase from xbox.com. When trying to purchase from xbox.com, says must purchase from
    xbox live. Going round and round. Any suggestions?

    :)
     
    TheNCSmaster, Aug 14, 2016
    #1
  2. UnsellingSix057
    UnsellingSix057 Guest
    trouble purchasing!

    Hi! i am trying to purchase some song add-ons for my rock band 2! i have never had trouble in the past, but now when trying to add a track pack this is what i keep getting:

    Sorry

    An error has occurred during the transaction. Please try again later.



    also, I tried downloading another one, and i'm just getting the spinning circle like its thinking but its been doing that for the last 15 minutes and it also already took the points out of my account.

    can someone please explain what is going on?



    thanks!

    Mo
     
    UnsellingSix057, Aug 14, 2016
    #2
  3. Mexicola1984
    Mexicola1984 Guest
    Spelunky Achievements!

    Spelunky, you are amazing!
     
    Mexicola1984, Aug 14, 2016
    #3
  4. Smwutches
    Smwutches Guest

    trouble purchasing spelunky

    Are you on a child account?
     
    Smwutches, Aug 14, 2016
    #4
  5. Smwutches Win User

    trouble purchasing spelunky

    Are you on a child account?
  6. Miss Bijoux Win User

    does anybody know how to download spelunky onto xbox one from gold?there is no download option

    Hey BlackTigerBoss -

    When you look at the
    Xbox Marketplace link    , if you scroll down to the listing below the image, you should see the third item in the list is 'Full Game - Spelunky'. Are you able to 'purchase' the game from that link?
  7. Kathy A. Win User

    Only let's me play trial of game

    Hello Ethan Daniel1,

    Thank you for posting in Microsoft Community.



    Based on your description, you are playing Spelunky in your previous Xbox 360 Slim console in full version and currently on different Xbox 360 console you are seeing trial version of the game. Let us check on this together and sort this out in timely manner.

    Since this is related to trial version of the game Spelunky. We would like to know more details about your concern:

    1. May we ask if you are having trial version with other game titles aside from Spelunky?
    2. May we know if your Xbox live were signed in when playing Spelunky?
    3. Can you see your game Spelunky in Xbox 360 game library?
    4. Do you have this game Spelunky in disk or digital license?
    5. Is your profile the one you used in Xbox 360 while playing Spelunky?

    Just a good to know information there is an update of Xbox 360 Store here: The Xbox 360 Store is Ending Purchasing- Details inside - Microsoft Community.



    We look forward to your response.

    Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Microsoft Community Moderator
  8. Mexicola1984 Win User

    Spelunky Achievements!

    Spelunky, you are amazing!
  9. DBurleson Win User

    What is the most difficult game you have ever played?

    Spelunky and The Witcher 2 on Dark mode.
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trouble purchasing spelunky

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