Trouble purchasing a complement

Discus and support Trouble purchasing a complement in XBoX on Consoles to solve the problem; I tried to purchase a shark card from GTA V in the Microsoft Store and it keeps giving me an error message that I shoud "Contact Microsoft Support" and... Discussion in 'XBoX on Consoles' started by WichoRamirez, May 1, 2020.

  1. WichoRamirez
    WichoRamirez Guest

    Trouble purchasing a complement


    I tried to purchase a shark card from GTA V in the Microsoft Store and it keeps giving me an error message that I shoud
    "Contact Microsoft Support" and that it was unable to process my payment and I dont know why.

    :)
     
    WichoRamirez, May 1, 2020
    #1
  2. WichoRamirez Win User

    Trouble purchasing a complement

    It might be a problem on microsofts end but you should contact microsoft support and explain your issue to them, they should be able to give you an answer on why this is happening.
    Yeah, I tried that, the problem is that when I wanted to contacttechnical support as it said in the error message, it says that
    "Chats and phone calls are not available for this problem.", so idk what else to do, the solution they gave me doesnt even work for this problem. Its ridiculous.
  3. TheDNFking 385 Win User

    Trouble purchasing a complement

    It might be a problem on microsofts end but you should contact microsoft support and explain your issue to them, they should be able to give you an answer on why this is happening.
  4. TheDNFking 385 Win User

    Trouble purchasing a complement

    As i said in my last reply, its probably a problem with the xbox servers at the moment, sometimes i get this problem and there seem to be no fix for it on the day, then i try again the next day and it works, sorry i cant give an answer that’ll fix your
    problem right away but thats worked for me before. It could also be the volume of people trying to buy stuff from the store at the moment, as that sometimes slows down the servers and makes it difficult to buy anything.
  5. Kelpie Riz Win User

    Missing content of Code Rage 2 Collector's edition

    Yes Daft Badger, i already linked the accounts, but in the game complements doesn't show, only in the purchases menu, i don't know why it doesn't download
  6. Mister Gwyther Win User

    Complements!

    Hey there Three! I'm not sure if phone support has an official comment box type of thing set up, but you can always try calling phone support, asking to speak with a supervisor, and get your message across that way. Let me know how it goes, and I'm glad
    to hear you had such a pleasant experience with our phone support. Thanks!
Thema:

Trouble purchasing a complement

Loading...
  1. Trouble purchasing a complement - Similar Threads - Trouble purchasing complement

  2. WiFi connection trouble Xbox series s

    in XboX Insiders
    WiFi connection trouble Xbox series s: Need help trying to get my Xbox connected to the WiFi every time I hit connect I get a message saying “can’t connect to the internet. If you have a pc, try to connect to the internet on it. You...
  3. Can someone help me? I have a trouble with downloading games

    in XboX Insiders
    Can someone help me? I have a trouble with downloading games: I’ve been experimenting an issue with downloading and updating games on my Xbox S for about 2 months. It doesn’t downloads at all or keeps between 1 to 20 mpbs when my normal WiFi speed is 150-160...
  4. Having trouble with Xbox series, X Wi-Fi, remote play, and Wi-Fi in general

    in XboX Insiders
    Having trouble with Xbox series, X Wi-Fi, remote play, and Wi-Fi in general: When I had wireless Wi-Fi through charter, it said I could remote play outside my home. It just might be slow and recommends playing inside and then I switched to fiber optic through Gateway fiber...
  5. XBOX GIFT CARD TROUBLE

    in XBoX on Windows
    XBOX GIFT CARD TROUBLE: I've bought a XBOX gift card at the local store on the recipt it shows transcription approved but when I try using the card it's coming up as NOT ACTIVATED and the store were I got it from said...
  6. Having trouble joining any discord server on my xbox series x

    in XBoX Rewards & Social
    Having trouble joining any discord server on my xbox series x: It's been 4 days and I can't join a discord server, every time I try, the connection buffers then I get the message "Sorry looks like you were disconnected. Try connecting again." Here are the...
  7. Having trouble downloading profile on my Xbox 360 E

    in XBoX Accessibility
    Having trouble downloading profile on my Xbox 360 E: No matter what I try I can’t download my Xbox profile, I go through the process and it starts to download then stops and gives me the error code 8015190A and I have tried this with a different...
  8. Xbox and discord voice calls trouble

    in XBoX on Windows
    Xbox and discord voice calls trouble: Right so I've got my discord linked to my Xbox I click on the discord tab on xbox the voice calls pop up I click on the one that I want to join then it doesn't actually put me into the call just...
  9. is anyone having trouble signing in mc?

    in XBoX Accessibility
    is anyone having trouble signing in mc?: I'm having trouble signing in. I've been trying for quite a while, and it keeps appearing that error code "creeper." b421d859-fa79-4b09-8e52-f2ff79d33d44
  10. Trouble purchasing V-Bucks on Chromebook with adult permission required.

    in XBoX Accessibility
    Trouble purchasing V-Bucks on Chromebook with adult permission required.: My son is playing Fortnite and would like to purchase V-Bucks. When he tries to purchase the V-Bucks, a pop-up appears to "Ask for permission first". When he asks for permission, I'm sent an...