Trouble finding a game I just purchased

Discus and support Trouble finding a game I just purchased in XBoX Games and Apps to solve the problem; I just purchased 2k23 but I didn't have enough space so I cleared space but I can't find the game? 207ad832-3da2-491a-8393-98f3745e2f62 Discussion in 'XBoX Games and Apps' started by Darryl Sandifer, Apr 21, 2023.

  1. Trouble finding a game I just purchased


    I just purchased 2k23 but I didn't have enough space so I cleared space but I can't find the game?

    :)
     
    Darryl Sandifer, Apr 21, 2023
    #1
  2. Francia J. Win User

    Trouble finding a game I just purchased

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    We need to make sure that the game is successfully purchased under the account that you're using, please follow the steps below:

    "Go to Profile & system > Settings > Account > Payment & billing > Order History"

    https://support.xbox.com/en-US/help/subscriptio...

    Once confirmed perform a powercycle on your console by following the steps below:

    "POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"

    Then go to "My games and apps" > Full Library > Owned Games.
  3. DHG LJR3ICH Win User

    Looking for new friends and possably a gaming community.

    i have just purchased minecraft and would love to find others that play this. im having some trouble figuring the game out if you wouldnt mind giving me a hand then feel free to add me.
  4. AmuricanPatriot Win User

    Gamesharing DLC?

    You would have to find the specific game in question in the Xbox store and locate the specific DLC you're having trouble with and purchase it from there.
  5. Omega Abradax Win User

    Is there a way to purchase games from the Microsoft Store with the new Microsoft Account?

    I've purchased games from the online store with my MS account by just accessing store.xbox.com

    What I seem to have trouble with is finding DLC and add-ons via the store. Guess that's a good thing. I am a horrible impulse buyer. That's how I ended up with the Xbox one in the first place :)
  6. Mister Gwyther Win User

    Trouble downloading a game i purchased

    Hey there Piggzy! Was there any other error message or code with this failure? Have you tried simply deleting the partial file, clearing the cache, and downloading it again? You can also try connecting your console directly to the modem with an ethernet
    cable to improve connection speeds. Also ensure any other devices sharing the network are disconnected for maximum speeds to the console. Let us know how that goes, thanks!
Thema:

Trouble finding a game I just purchased

Loading...
  1. Trouble finding a game I just purchased - Similar Threads - Trouble finding game

  2. Trouble With Disc to Digital: Any Help is Appreciated

    in XboX Insiders
    Trouble With Disc to Digital: Any Help is Appreciated: I heard about the Disk to Digital update on Xbox and joined the Xbox Insider program not too long ago. I've been trying to get my Xbox games to cross over from my Xbox One S to my Xbox Series S....
  3. Omega level Insider having trouble with Disc to Digital

    in XboX Insiders
    Omega level Insider having trouble with Disc to Digital: Hello! I have a series x and am an insider wanting to activate disc to digital for my console. it appears to not be showing even when a game disc is installed and I press the menu button. the game...
  4. Please help. Just bought my first Xbox and I’m having trouble

    in XboX Insiders
    Please help. Just bought my first Xbox and I’m having trouble: Hey guys and girls. I need some help, I have just bought a Xbox series X and I purchased modern warfare 2019 on it from the online store. The game downloads, I download the packs. And when I try...
  5. Having trouble playing my 360 games on Series X

    in XboX Insiders
    Having trouble playing my 360 games on Series X: Im trying to play my downloaded 360 games on my series X and it's a no go. It goes to download profile then I get the message cant connect. Even though my series X says online connected,...
  6. WiFi connection trouble Xbox series s

    in XboX Insiders
    WiFi connection trouble Xbox series s: Need help trying to get my Xbox connected to the WiFi every time I hit connect I get a message saying “can’t connect to the internet. If you have a pc, try to connect to the internet on it. You...
  7. Can someone help me? I have a trouble with downloading games

    in XboX Insiders
    Can someone help me? I have a trouble with downloading games: I’ve been experimenting an issue with downloading and updating games on my Xbox S for about 2 months. It doesn’t downloads at all or keeps between 1 to 20 mpbs when my normal WiFi speed is 150-160...
  8. Having trouble with Xbox series, X Wi-Fi, remote play, and Wi-Fi in general

    in XboX Insiders
    Having trouble with Xbox series, X Wi-Fi, remote play, and Wi-Fi in general: When I had wireless Wi-Fi through charter, it said I could remote play outside my home. It just might be slow and recommends playing inside and then I switched to fiber optic through Gateway fiber...
  9. XBOX GIFT CARD TROUBLE

    in XBoX on Windows
    XBOX GIFT CARD TROUBLE: I've bought a XBOX gift card at the local store on the recipt it shows transcription approved but when I try using the card it's coming up as NOT ACTIVATED and the store were I got it from said...
  10. My main account was hijacked and im having trouble finding help.

    in XBoX Accessibility
    My main account was hijacked and im having trouble finding help.: My original account was hijacked by a hacker. They got into my account and changed the email to something different. I've been having trouble finding help with this issue and was hoping I could...