Trouble Connecting Arctis 9X headset to Xbox series X

If you can use the headset on the Xbox One / S / X, it should be usable on the Series X,

Steel Series website on the Arctis 9X Headset states it will work on Xbox Series X, if its the Arctis 9X.

Hi DerekMcClemens

As far as I know, most if not all current hardware will be compatible with the Series X, even your games on your external hard drive can just be plugged in and enjoyed.

This makes it easy for me as I have a 4TB external myself and its almost full.

I wouldn't run the game direct from the 4TB hard drive as you wont get the fast loading or fast travel times that the Custom NVMe SSD offers, best to transfer you most regular played games on to the Xbox Series X SSD.

Hello Carl,my name is Marvina, I will be happy to help you.

I am very sorry for what you are going through, based on the information you have provided, it seems that the problem is related to the configuration of the headphones.

Your headset may not be set up correctly to use the microphone with your Xbox series X.

I've seen this problem before and there are a couple of things you can try to fix it:

Check that the headphones are updated with the latest firmware. You can download the latest firmware from the SteelSeries website.

Check that the headset is properly connected to the Xbox series X. Make sure the headset is turned on and in pairing mode.

Check your Xbox series X sound settings. Make sure your headset is selected as the audio input and output device.

Reset the headphones. You can reset the headphones by pressing and holding the power button for 10 seconds.

Here are some specific steps you can try:

Update headset firmware

Go to the SteelSeries website.

Click the "Support" menu.

Click "Product Updates."

Look for the Arctis 9X headphones.

Click the "Download" button to download the latest firmware.

Once the firmware has downloaded, follow the installation instructions.

Check the headphone connection

Make sure the headphones are turned on.
Press and hold the pairing button on the headphones for 5 seconds.

On Xbox series X, go to Settings > System > Accessories > Headphones & Microphones.

Select Arctis 9X headphones.

If the headphones are connected correctly, you will see a message that says "Connected."
Check your sound settings

On Xbox series X, go to Settings > System > Accessories > Headphones & Microphones.
Select Arctis 9X headphones.

In the "Audio input" section, make sure headphones are selected as the input device.

In the "Audio Output" section, make sure headphones are selected as the output device.

Reset the headphones

Press and hold the power button on the headphones for 10 seconds.

The headphones will turn off and then turn on again.

If you have tried all of these steps and are still having problems, you can contact SteelSeries support. They can help you solve the problem.

Source: https://support.xbox.com/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.

Arctis are the ones who decide which devices their products are compatible with and unfortunately, the arctis 7 isn't however arctis produced the arctis 9x which connects to the Xbox using Xbox wireless rather than Bluetooth (same way your controller connects)
it does also include Bluetooth though to enable you to connect it to other devices. I'm sorry, you've had trouble with your one x and accessories I've had my one x and elite controller for around 15 months without any issues what so ever.

I was using the Steele Series Arctis Pro for a year or so, but this required me to connect to parties via the xbox app.

I now use the Arctis 9X which is perfect for the xbox.

It is comfortable for long use and easy to get the right chat to game sound mix on the headset as you play.

I think they are well worth it, but do cost a bit.

It will never connect wireless since Xbox dont support usb headsets, you want full wireless you need Arctis 9X by far is the best full wireless headset I know and Astro A50