Trouble connecting a DS4 wired controller to PC for xbox app

Hello Audrey, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I would like to let you know that we’re not able to assist with third-party programs like DS4Windows.

I highly encourage you to reach the program creator, they can provide you the proper assistance.

I appreciate your understanding in advance.

you need a program like ds4 to be able to use it, steam has its own drivers for that controller. either use the controller wired or via bluetooth with ds4

hi, it’s already connected to the pc with the cable and ds4 has the ultimate updates.

When i tray ti use my controller with ds4 the game has an input But immediately after pressing something on the controller it detects only mouse and keyboard again and ignores the controller

If using ds4 and settings the controller as a 360 controller didn't worked then you won't be able to use it on the app, manufacturer of your controller doesn't have the drivers for PC and that's what difficult the use of the controller on Pc

unfortunately as ps4 and 5 controller don't use xinput they wont work these days, ps controllers work fine with most other games on pc except xbox provided content, ds4 sometimes works with windows store and xbox app games, in regards to using it over the xbox companion app, then your now out of luck and microsoft are a bit petty.