troubble with my reward account

my reward account is saying I don't have gold so I am loosing out on half of my reward benefits and also on my mission it had a task if I buy the Xbox one s and put the promo in check out id get 50,000 reward point which I haven't received yet ? please help.....

:)

 

Has anyone else got $6.00 free from microsoft on 360?

I was going to purchase a few games from xbox live on my 360 and I went to add a credit card and saw that for some reason that microsoft put $6.00 into my microsoft account and thought that was just from the rewards program. But I happen to check another account on my xbox 360 that i didn't even use the rewards program with and have just purchase one game with that account and it also has $6.00 in that account also is Microsoft given out $6.00 to us or what is the deal?

 

Transition from XBOX rewards account to a suspended Microsoft rewards account

I have been a loyal microsoft and Xbox customer for years with an active xbox gold membership for almost 2 years now.

A few years ago my Microsoft Rewards account was suspended.

Now that XBOX rewards account is migrating/merging with Microsoft Rewards account, I am loosing access to the rewards program.

Is there a way to restore my Microsoft rewards account in good faith so that I can continue enjoying my XBOX experience?

Thank you

 

Hello XxD4RKARROWxX,

It takes 96 hours for us to receive actions from your account. Since your renewal was recent, our system had not yet been updated and so you were not being reported as Gold. However, your subscription has been processed and we are now recognizing your Gold
status.

Regarding your console purchase, from the FAQ for that offer:





When will I receive my Rewards Credits?

Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.





Since your purchase was made recently, it is too early for those Credits to appear as pending.