Trotz xBox Gold kein Online-spielen möglich

Hey Quoten Butters! For assistance with billing and subscriptions, please contact support

here. Thanks!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Hallo BurakAcikgöz,

[Ich benutze einen Übersetzer, also entschuldigen Sie bitte alle Grammatik- oder Syntaxfehler]

Es tut mir leid, dass Sie Probleme beim Online-Spielen haben. Sie können überprüfen, ob es einen Ausfall gibt, wenn Sie zu https://support.xbox.com/

Wenn es einen Ausfall oder einen eingeschränkten Service gibt, erhalten Sie hier Echtzeit-Benachrichtigungen. Möglicherweise müssen Sie warten, bis diese Probleme behoben sind, um wieder online spielen zu können.

Wenn dies nicht das Problem ist, finden Sie hier einige Tipps zur Fehlerbehebung. https://support.xbox.com/de-de/help/games-apps/troubleshooting/game-issues-solution

Lassen Sie mich wissen, ob dies Ihre Frage beantwortet, indem Sie unten auf "Ja" oder "Nein" drücken.

[Translation]

Hi,

[I am using a translator, so please excuse any grammar or syntax errors]

I’m sorry you’re having trouble playing online. You can check if there is an outage if you go to https://support.xbox.com/

If there is an outage or limited service, you will get real time notifications here. You may need to wait for these issues to be resolved in order to play online again.

If that is not the issue, here are some troubleshooting tips. https://support.xbox.com/de-de/help/games-apps/troubleshooting/game-issues-solution

Let me know if this answers your question by pressing “Yes” or “No” on the bottom.

Microsoft account or Windows Live ID when you try to switch your Xbox gamertag to a different Microsoft account, this might mean that your Xbox Live account and your Microsoft account are associated
with different countries or regions. To fix this, you’ll need to update your country/region info in your account.
Learn more

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us they can do a more indepth look into this issue.