Tried all known solutions. With every reset xbox series x frozen at 'who's playing today?"...

After fiddling with it for 1.5 hours, searching for an answer, etc....I left it unplugged for 2 hours and when booted back up it worked as normal. who knows... probably ghosts. Thanks for the instructions on how to factory reset. will keep in mind if future issues arise.

Hi Justin! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Just to confirm, aren't you able to navigate through your console settings? If we could navigate through it, we should try to remove your profile and add them back again.

If not, our next option is to perform a factory reset manually.

We will have to bring up your Xbox Troubleshooter page.

Check to see if you can bring up the Xbox Startup Troubleshooter:

1. Power off your console, and then unplug the mains lead to ensure that the console is completely powered off.
2. Wait 30 seconds, and then plug the mains lead back in.
3. Press and hold the Pair button and the Eject button on the console, and then press the Xbox button on the console.

Note The Xbox Series S and the Xbox One S All-Digital Edition do not have Eject buttons. You can bring up the Xbox Startup Troubleshooter on this console by holding only the Pair button (steps 3 and 4) and then pressing the Xbox button.

4. Continue holding the Pair and Eject buttons for 10-15 seconds.
5. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.
6. The console should power up and take you directly to the Xbox Start-up Trouble-shooter.

Once you're on that page, select Reset this Xbox.

You're welcome, Justin. I am glad that everything is back to normal again. Not sure what happened there. Probably it was just a minor system issue

Thanks for your patience and time here in our community. Take care!

Hi there. I have tried almost every possible method of restarting, resetting and everything inbetween. Ports are forwarded, etc.

The thing is, I have my Xbox One and Series X set up beside each other. Due to the Series X’s problems, I can switch off my Series X, and switch on my Xbox One, and have no connection issues.

Both playing on the same wifi, both wireless connection, with all the same settings (except the Series X is running on 120fps).

Something is not right with the Series X and I believe it’s more than just needing to reset my MAC address...

As of a few weeks ago, I tried to load up the original Xbox 360 version of Halo 3 to play it on my Series X before the servers were shut down. I know it's backwards compatible because I've played it on Xbox One X before. I get this error message -

"This Game Is Not Playable Here - Error Code 0x8082000c"

So I tried it with other Xbox 360 games, all the other Xbox 360 Halo titles, the Call of Duty games from Modern Warfare to Ghosts, all games that I know for a fact are backwards compatible, and none of them work. The same error message for all of them. The discs aren't scratched or damaged either.

I got chatting to an Xbox representative who walked me through everything, resetting storage, soft reset of the console, power cycle, resetting persistent storage on the Blu-ray drive, Mac address, etc. literally everything and eventually settled on it being a problem with my Series X as it's a known issue that some of them don't play 360 games and that some Xbox Engineers are looking into the issue.

So, in the meantime, I borrow my friend's Xbox One S to try and play these 360 games, and to my surprise, they don't work on the One S either. I go through literally every trouble shooting step, same as last time and still no difference just the same 0x8082000c error message. Got chatting to another Xbox representative who said it could be due to the store outages but, they only started yesterday. So, why was it effecting my Series X before then?

I honestly have no idea what's happened. Before I traded my One X for the new Series X, 360 games worked and played fine. I just wanna play Halo 3 before it's gone forever, man.

I’m having the exact same problem on my series x and on my Xbox one