엑스박스 게임 환불 [Translation - Xbox game refund]

재현정2 · Apr 18, 2019

몇 시간 gta5를 구매하였는데, 환불을 요청 수 있을까요?

설치만 한뒤 실행만 깐 한 상태인데 확인 부탁드립니다.

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[Mod Translation - I bought gta5 a few hours ago, can I ask for a refund?

It is only a few minutes after installation.]

:)

XBF Amber M

Hi Replay2,

Thanks for reaching out to us in the forums with this question. As stated by our awesome Ambassador, you may use the Xbox Refund Request Solution
to make the request online. If you do run into any issues or have any questions regarding the process, you may find the direct steps listed in our support article entitled

Request an Xbox digital product refund.

I hope that this helps out!

{Parity}

For a refund you will have to fill out the form located at the following link.
https://support.xbox.com/en-US/forms/request-refund

zzIRISMAXIMUSzz

Please go here to request a refund.

https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

XBF Felixx P

Hi there

현석심,

Thanks for reaching out.

Can
you please provide more details / information as to why you'd like a refund for the game that you just purchased?

If
you’d like to request a refund for
a purchase, fill in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make
the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing in to your
Microsoft account.

Xbox
Refund Webform

If
the refund webform does not work for you because of the region that you're located in, follow the steps below to contact support in your region:

As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

I hope this helps.

Felix

Xbox forums support.

XBF Diego M

Hi 문수 ,

Thank you for posting on the Xbox forums.

Unfortunately, we cannot directly assist with billing issues from the Microsoft Store since we do not have the proper tools for that. I'll provide the steps so you can get in contact with Xbox Customer Support:

Contact us here
Select Xbox One
Select See other options
Select Payment & billing under Account management
Select show contact options and go to step 4
Select request a call from support if available or there should be a number for you to call

I hope this helps!

엑스박스 게임 환불 [Translation - Xbox game refund]