无法登录，详见下图 [Translation - Unable to log in, as shown in the figure below]

非常抱歉，这么久都没有回复.以下是您需要的信息：

1设备是笔记本电脑。Xbox没有用beta版。（就是新系统自带的，没动过）

2以前的登陆界面失败后显示一个错误代 ，但是现在新登陆界面那个错误代 不显示了。在我的记忆中那个代 好像是0x800068(记忆不一定准确）

3以前我到网上搜索过该错误代 。但是， 乎没有对该错误的解答。以前在Microsoft论坛上我也问过这个问题，有人回复我一个网址（应该是Xbox的官方网站）对该错误有一小段解释，是说要怎么怎么弄沙盒。对于我这 的外行，在步骤不明晰时，我不会修复这 复杂的问题。

4关于账户登录：我能正常登录账户。在登陆其他应用/应用时也正常。唯独这一个游戏不行。另外，我在其他电脑上不能正常登录该游戏。（我猜，也许是同步冲突？）

期待您的回复。

[Translation-We're sorry, i haven't responded for so long. Here's what you need: 1 The device is a laptop. Xbox doesn't use beta.

(It's the new system that comes with it, it's not moving) 2 An error code is displayed after the previous login interface failed, but the error code for the new login interface is not displayed.

In my memory that code seems to be 0x800068 (memory is not necessarily accurate) 3 I've searched the Internet for this error code before. However, there is little answer to this error. I've asked this question before on a Microsoft forum, and someone replied
to a URL (which should be the official xbox website) with a short explanation of the error, which is how to make a sandbox.

For laymen like me, I'm not going to fix such a complex problem when the steps are unclear. 4 About account login: I can log in to my account normally. It is also normal to log in to other apps/apps. This game alone can't. In addition, I can't log in to the
game properly on other computers. (I guess maybe it's a sync conflict?)

) We look forward to your reply.]

Hi 晨希李,

Thanks for reaching out to us in the forums for this log in issue. We know that it can be frustrating when you cannot log into your account and would love to be able to help you get everything sorted out. Can you please provide a bit more information
on what is happening regarding:

• what device you're experiencing this issue on? PC via the Xbox (Beta) app? Xbox console (Xbox One or 360)?
• what, if any, error messages or codes you're receiving when you attempt to log in?
• what troubleshooting, if any, you have attempted so far?
• have you been able to successfully log into your account at
  account.microsoft.com with your email address and password?

Thanks in advance for providing this information and we look forward to your reply!

哦，我找到了以前的那个论坛，下面是链接：

论坛

错误代 是ox8015dc12

好，谢谢 的回复，目前我已按照要求更新系统至1903，但还是 法登录，点绿色登录图 没反应，左上角刷新页面后出现下边图片，请问还有什么解决办法。

[Translation-Hello, thank you for your reply, i have updated the system to 1903 according to the requirements, but still can not log in, dot green login icon did not respond, the upper left corner refresh page after the next picture, please ask what
solution.]

好，谢谢 的回复

为 法连接 Xbox 网络我已经重装了电脑，

安装应用程序前可以正常登录，结果安装完应用程序后发现还是 法连接

排查后发现是开启了代理的 Random Mixed Port 导致 法登录和 法在 Microsoft Store 下载应用程序

关闭后已经能正常登录与下载游戏了

再次感谢 的回复