마이크로소프트 스토어에서 산 게임을 환불받고 싶습니다 [Translation - I want to get a refund for a game I bought...

Hi there
김문민,

Thanks for reaching out. I understand there is a recent transaction on your Microsoft account that you wish to have refunded.

If you’d like to request a refund for a purchase,
fill in the fields on the refund request web form (if an available option in your region) and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order
number for each item. Order numbers can be found by signing in to your Microsoft account.

If you are unable to complete the web form or it is not available in your region, then you will need to
contact Xbox Support by chat or phone to request the refund directly. Sadly, we here on the forums lack the necessary tools to directly assist with any billing or refund issues.

• Log into Support.Xbox.com
  
• Scroll down, Click on Contact Us
  
• Step 2 : Select a Category, then See other options
  
• Step 3 : Select your Issue/Topic
  
  • Select - Show contact options
    
  • Select – Call me back or chat with Xbox Support
    

If you do not see the selection that you wish to use for contact, then switch topics until it becomes available as the selections may change from time to time.

I hope that this helps out a bit more.

환불에 대해 객 지원 팀에 문의 수 있습니다 https://support.microsoft.com/en-ca/help/4051701/global-customer-service-phone-numbers 한국어
지원 번호 찾기

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[Mod Translation - You can contact customer support for a refund
https://support.microsoft.com/en-ca/help/4051701/global-customer-service-phone-numbersfind
your Korean language support number ]

환불에 대해 객 지원 팀에 문의 수 있습니다 https://support.microsoft.com/en-ca/help/4051701/global-customer-service-phone-numbers 한국어
지원 번호 찾기

위에 보시면 '외국이라 한국 객센터에 화를 수 없다' 라 분명히 써놨는데 화하라 답장주는거는 뭐 ? 채팅으로 사람이랑 대화 수 있는 시스템이 있다 들었는데 그런거를 소개해주실수는 없나요?

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[Mod Translation - If you look at it above, you can't call a Korean customer service because it's a foreign country, but what's the answer? I've heard that there's a system where you can chat with people, but can you introduce them?]

번역기를 사용하셔도 괜찮습니다.

가 사용하 는 마인크래프트는 모장의 마인크래프트였습니다.

하지만 가 산 마인크래프트는 윈도우 10 이었 는 아직 게임을 플 이도 설치도 하지 않았었기에 환불을 요청합니다.

참 로 주문번호는 -[Mod Removed - Personal information] 입니다

-[Translation - You can also use a translator.

The minecraft I want to use was Mojangcraft.

But the minecraft I bought was Windows 10 and I haven't played or installed the game yet so I request a refund.

For reference, order number is [Mod Removed - Personal Information]]

Hey Joseph,

Thank you for posting on the Xbox forums. As the question has been answered, I will go ahead and lock this thread to prevent repetitive answers. Feel free to come back anytime if you have a question or issue.
We will be more than happy to answer any questions and provide solutions. Thank you again and have a good day
Joseph!