Transfer account balance to family member

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Emily, unfortunately it is not possible to transfer your account balance to another account, however you can buy items as a gift for another account.

There is not a way to transfer an existing balance directly. I'd recommend using the balance to purchase a gift card and redeeming on your account. You could also make the purchase on the family members account as a gift, and gift the content to your account.

There is not a way to transfer an existing balance directly. I'd recommend using the balance to purchase a gift card and redeeming on your account. You could also make the purchase on the family members account as a gift, and gift the content to
your account.

Hi Carol! Just to clarify: Are you looking to give your child your Microsoft account balance or Microsoft Rewards points? While transfering account balance isn't possible, you can give Rewards points to your child or other family members by adding them
to your family in the 'Family' tab in your MS rewards hub.

I was told that you can't do it. So stupid. I'm having major issues trying to fix this. The rep suggested that I buy V bucks and then I can assign them to another account. Nope.

Hey there HollyBowan1!

I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to
you!

Thank you.