Trade in Xbox One x 1tb hdmi port doesn't work

Hi there SatanicDoughBoi, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

I'm sorry to inform you that it is not possible to trade an Xbox One X console with an HDMI port issue directly with Xbox. You may need to get the console repaired.

It seems that Xbox One consoles no longer have official out-of-warranty repair services, as you can confirm for yourself in the following link under the dropdown that says "Out-of-warranty service costs":

https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

As you can see, this service is only available for the new-generation Xbox Series X|S consoles. I recommend taking your console to a trusted technician in your local area for proper inspection and repair.

You may also inquire at some Xbox authorized Stores or retailers like GameStop, as they might accept trades for faulty consoles. However, you should verify this with them, as they are the only ones who can confirm it for you.

I appreciate you understanding and if you have further questions please let me know.

Kind regards,
Gerardo.

Nevermind

I just looked up that monitor and it doesn't have any Displayports, only two HDMI 1.4 ports and a VGA port,

I don't think you can get an adapter for that monitor

you can only connect the Xbox One X through HDMI.

Faulty HDMI ports are not as rare as you might think. I work in IT and see a lot of the ports becoming faulty on PC's and laptops. It might also be worth checking out your TV/monitor for faulty ports.

My Xbox One X HDMI port works fine but it has caused a fault on two of my TV ports. They no longer push out 4K but work for 1080p.

Hi,

Not all TV's support HDR on all HDMI connections.

On my Sony Bravia 4K TV, only two out of the four support HDR even though they all support 4K resolution.

^

This could very well be the issue,

I have a Samsung 4K HDR TV, with 4 HDMI 2.0 ports, but only one of my port's supports HDR, ( HDMI 1 ),

If i want to use to my PS4pro with HDR, i have it in HDMI 1, but then if i want to use my Xbox One X with HDR, i have to swap my HDMI cable's around, so that my Xbox One X is now in HDMI 1,

Best check the TV's manual to find out which HDMI port uses HDR,

Or try connect the Xbox One X into the HDMI port where you're PS4pro is, and see if HDR then works.

yes, Njal. That is how the xbox one S does work. But i went ahead and swapped the ports anyways, and enabled the enhanced hdmi. XBox one S still works, xbox one X does not.