TP-Link: Firmware

Just to clarify, the WAN IP address, was this the IP address off your TP-link's WAN interface/port?

If you haven't already, visit the TP website and make sure your TP router is up-to-date with the latest version of firmware. Note if there is also a hardware revision number corresponding with the firmware version.

Turn off the firewall on your router..

Let us know how that goes and we'll go from there.

Of course, the switch:
TP-Link TL-SG105E Switch 5x1000Mbps Easy Smart

The Router:

Vodafone TG344DE

https://kabel.vodafone.de/static/media/Arris_VodafoneStation_TG344DE.pdf

with firmware version:

Firmware version: 01.02.068.11.EURO.SIP

Hey there Metal! Thanks for all the information you've given us!

The first simple step we can try would be:

• Clear your system cache.
  
• Power your console off.
• Restart your TP-Link gateway.
• Power your console on.
• Try the network test again.

It's possible that won't resolve the issue, but it's worth a shot before we get into more in depth troubleshooting.

If that doesn't work, I suggest making sure that your TP-Link gateway's firmware is up to date. You can look on the TP-Link website for firmware updates, etc. In my research for this device I found

This Thread on the TP-Link website where someone else was having issues connecting to Xbox Live. In that thread they mentioned a firmware update so it's possible that your gateway's firmware isn't up to date.

Once you've check to make sure your firmware is up to date, give the network test a shot again. Let us know how it goes and we'll be standing by to assist from there. =)

My advice would be if you need to do multiplayer that you send the router back. It does not work with XBOX.

I have tried UPNP, DMZ, and manually forwarding all the ports. Nothing works.

I did manage to get the DMZ to work for a few days and then it stopped.

To be fair to TP-LINK I don't think the problem is theirs I think it is the XBOX as the DMZ and port forwarding works with other servers and other services. By all means contact the TP-LINK support they are very helpful, and perhaps they can get Microsoft
to help

Hello Richard C, My name is David. I am an independent advisor, happy to help you today.

If your son's Xbox Series S is having trouble connecting to the DHCP server when connected directly to your TP-Link TL-SG1024D switch, but works when connected through a separate TP-Link router, here are a few troubleshooting steps you can try:

Ensure proper cable connection: Confirm that the Ethernet cable connecting the Xbox Series S to the TP-Link switch is securely plugged in on both ends. Sometimes, loose connections can cause connectivity issues.

Check DHCP settings: Access the administration interface of your Virgin Media Hub 4 (usually done through a web browser) and verify that DHCP is enabled on the router. DHCP is responsible for assigning IP addresses to devices on your network, so it needs to be enabled for your Xbox to obtain an IP address automatically.

Power cycle the devices: Turn off both the Virgin Media Hub 4 and the TP-Link switch. Unplug the power cables from both devices and wait for about 30 seconds. Then, plug them back in and power them on. This power cycling process can help clear any temporary glitches that may be affecting the network connection.

Try a different Ethernet port: If possible, connect the Xbox Series S to a different Ethernet port on the TP-Link switch. There could be a problem with the specific port you are currently using, so testing with a different port can help determine if that is the case.

Reset network settings on the Xbox: On the Xbox Series S, you can try resetting the network settings to their default values. To do this, go to the Settings menu, select Network, and then choose Network Settings. From there, select Advanced Settings, and finally, select Restore to Factory Defaults. This will reset all network settings on the Xbox, so be aware that you will need to reconfigure any custom network settings afterward.

Update firmware: Check if there are any firmware updates available for both the Virgin Media Hub 4 and the TP-Link switch. Outdated firmware can sometimes cause compatibility issues with certain devices. Visit the manufacturers' websites for instructions on how to update the firmware.

If none of these steps resolve the issue, it's possible that there may be an incompatibility between the Xbox Series S and the TP-Link switch. In such cases, you may need to consider using a different switch or contacting the manufacturer's for further assistance or troubleshooting

Best regards.