Touch screen controls on remote play work on the dashboard, but not in-game

Discus and support Touch screen controls on remote play work on the dashboard, but not in-game in XboX Insiders to solve the problem; Hi all, Don't know if this is happening to anyone else or not, but touch controls don't seem to work when I'm streaming games from my console. The... Discussion in 'XboX Insiders' started by /u/TheTjalian, Mar 2, 2024.

  1. Touch screen controls on remote play work on the dashboard, but not in-game


    Hi all,

    Don't know if this is happening to anyone else or not, but touch controls don't seem to work when I'm streaming games from my console. The Xbox button works, the overlay works and I can navigate through the dashboard. Yet, as soon as I'm in a game, nothing happens. Is there any reason why this is the case?

    Currently streaming from an Xbox Series X, public stable build (non-insider build), using the Xbox Beta app.

    submitted by /u/TheTjalian
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    /u/TheTjalian, Mar 2, 2024
    #1
  2. Tristen Onofry Win User

    Xbox remote play with touch controls like cloud gaming

    It should be because we know that Xbox consoles have a way to stream the games from the same servers as the mobile apps which support touch screen controls. The Xbox remote play could switch the control inputs by sending a message to the server through the Xbox console when you connect with the Xbox app on your mobile device or the game pass app for PC at least. This would allow touch screens to be another avenue for developers to make more accessibility features for their games. Also, the TV stick is around the corner. What would be a great idea for the TV stick is to have the remote play to work with the stick to allow you to play touch screen games without a controller and have less lag when playing. Since the consoles are not able to get touch screen support for a device can you guys add the support to the remote play feature of the Xbox app for mobile devices and PCs?
  3. Tristen Onofry Win User

    Xbox remote play with touch controls like cloud gaming

    It was an idea for the Xbox app. The touch screen controls will act like a button in an Xbox controller when you connect it to Bluetooth while playing remote with your own Xbox.
  4. ngocphi Win User

    How to use touch controls on Xbox remote play?

    The controls are remapped on cloudplay on certain games

    Vs remote play it requires a normal.controller

    Touch screen isn't supported on remote.play on the old Xbox 360 but that was limited to. smart glass which allows your phone to be used as a mouse .not a second screen
  5. CarTzy Win User

    Where did it go Xbox remote play had touch controls 11/14/2023

    Hello Fenier91,

    Thank you for posting in the Microsoft Community.

    I'm sorry to hear that you're having trouble with Xbox remote play touch controls. I don't have access to information about any tests or changes made to Xbox remote play touch controls. However, I can suggest a few troubleshooting steps that may help resolve the issue.



    First, please make sure that your Xbox remote play app is up to date. You can check for updates in the App Store.



    If the app is up to date, try restarting your phone and then launching the app again.



    If the issue persists, you can try uninstalling and reinstalling the app.

    If your gyro axis is inverted 90 degrees, ensure that your device’s orientation lock has been turned off.

    Touch controls won’t appear if the game isn’t properly displayed. To fix this:

    1. Make sure your device is in landscape mode.
    2. Maximize your browser or app window, if applicable.
    3. Check your device’s screen magnification settings and reduce if necessary.
    4. Update the Game Pass or Xbox app.
    If these solutions don’t fix the problem, you may need to use a device with a bigger screen.



    Use Xbox touch controls with cloud gaming or remote play | Xbox Support

    If none of these steps work, please contact Xbox support for further assistance. They will be able to provide more specific information about any changes or tests that may have been made to Xbox remote play touch controls.
  6. StuartATrueRed Win User

    Can you use touchscreen controls on remote play?

    No. Only games which have been given touch screen support can be played from the Cloud gaming service. All you are doing is streaming your game from your console, using the remote play feature. So you will need a bluetooth controller to play on your mobile or tablet.
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Touch screen controls on remote play work on the dashboard, but not in-game

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