Touch HUD problem with Xbox cloud controller

Hi Francisco, my name is Oskayra, it is an honor to answer your question.

To disable Touch HUD in Xbox Cloud settings (Fortnite), follow these steps:

1. Open the Xbox Cloud Gaming app.
Select Fortnite.

2. Click the menu button (three dots) in the upper right corner of the screen.

3. Select "Settings".
In the "Controls" section, uncheck the "Touch HUD" box.

The touch HUD will be disabled immediately.

I hope my answer has been useful to you, don't hesitate to tell me if you have any other problems.

I hope I have helped.
Regards, Oskayra

Hello Francisco, My name is Khaji I am the independent advisor and I will be happy to help you today.

It may be due to a configuration setting. Here are a few steps you can try to resolve the problem:

1. In Fortnite's settings menu, ensure that the input settings are correctly configured for a controller. Look for options related to touch controls or touch HUD and make sure they are disabled. You can also try resetting the controller settings to default and then reconfiguring them for your controller.

2. Sometimes, restarting the game can help resolve temporary issues. Close Fortnite completely and relaunch it to see if the touch HUD elements disappear when playing with the controller.

3. Make sure that you have the latest version of Fortnite installed. Developers often release updates to address bugs and improve compatibility. Check for any available updates and install them if necessary.

4. If you have access to another controller, try using it to see if the touch HUD issue persists. This can help determine if the problem is specific to your controller, or if it's a more general compatibility issue.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

where can i disable touch HUD in settings on xbox cloud(fortnite)

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

I'm sorry to hear that you are experiencing issues with the touch controls in Fortnite on Xbox Cloud Gaming. There could be a few different issues causing this problem.

Make sure that touch controls are enabled in the game. In Fortnite, you can enable touch controls by going to the "Settings" menu, selecting "Controls," and then selecting "Touch." From here, you can customize the touch controls and make sure that they are enabled.

Check that touch controls are enabled in the Xbox Cloud Gaming app. To do this, go to the "Settings" menu in the app, select "Controls," and then make sure that "Touch" is selected as the control scheme.

Restart the Xbox Cloud Gaming app and try again. Sometimes, simply restarting the app can resolve issues with touch controls.

Check for updates to the Xbox Cloud Gaming app or Fortnite. Sometimes, updates can fix bugs or other issues that might be causing problems with touch controls. To check for updates, go to the "Settings" menu in the Xbox Cloud Gaming app, select "System," then "console info & updates," and then select "check for updates."

Hello there!

Please try checking the proposed links in order to resolve your issue:

What controllers can I use for cloud gaming on Xbox? | Xbox Support

Use touch controls for cloud gaming | Xbox Support