Too many Problems with the Authenticator app

Discus and support Too many Problems with the Authenticator app in XBoX Accessibility to solve the problem; I have changed over to the Iphone 16 and when doing so lost all my authenticator accounts. Worst part is when trying to add an account into... Discussion in 'XBoX Accessibility' started by Braydon Recker, Apr 27, 2025.

  1. Braydon Recker
    Braydon Recker Guest

    Too many Problems with the Authenticator app


    I have changed over to the Iphone 16 and when doing so lost all my authenticator accounts. Worst part is when trying to add an account into authenticator, it tries to use authenticator to authenticate at every turn even when you select that it isn't an option. So I select to use the password which doesn't seem to work after ONLY two attempts and then proceeds to lock the account from any more attempts. Which brings me to getting a security code sent to my email, and phone since I have two factor turned on for the account (third option once again is authenticator). Sometimes it doesn't send a code to my phone because it suggests it isn't currently working, so then I can't attempt to reset my password. Then when I finally verify my identity I select the reset password option and it is supposed to send a code to my email to input. It fails to send a code multiple times and then when I finally get one it says that I have requested to many when I use it. I've tried every other avenue to try and get into the account but nothing will work and it will take far too long to put in every password I could of possibly used if I only get 2 attempts a day.

    What sparked all of this was accidently deleting the security key to the account and then scrambling to make sure I still had access to it.

    :)
     
    Braydon Recker, Apr 27, 2025
    #1
  2. RoBbiE G RhYmEs-5091 Win User

    Too many authentication attempts

    I've tried multiple devices, multiple browsers and I've contacted support at least 5 times since last Thursday. It's a known issue that their engineers are working on but I find it very frustrating that it's taken me this long to get that reply out of
    them. I know my password, it's not actually a "too many attempts" situation.
  3. PalmettoBling Win User

    Too many authentication attempts

    Have you tried a different device or browser? Private mode browsing? If you were able to successfully change your password, you should have no issue getting in, I'm wondering if it's blocking access from that device specifically that might be causing the
    issue?

    Other than that, it sounds like it might be best to reach out to
    Official Support     and talk to them who can provide more specific information on your account and issues happening.
  4. Christyna64 Win User

    Too many authentication attempts

    You'll want to contact Microsoft before your account gets locked out for too many failed attempts.

    https://support.microsoft.com/en-us/contactus/
  5. JMadd20 Win User

    Can’t log into Microsoft account “too many repeated authentication attempts” after first attempt with correct account info

    Same result. :/ “too many authentication attempts”
  6. Auswulf Win User

    Double Security Check-in Xbox 360

    The only way I got it too stop it was turn on the authenticator setting on in microsoft account and download the authenticator app on my windows phone. It hasn't hassled me for months since.
Thema:

Too many Problems with the Authenticator app

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