Today when I redeemed my Xbox game points for a 1 month ultimate game pass is just stole my...

Keep in mind it can take 24 hours to receive a code after you redeem it. If you don't receive the code in that time, check you order history on the redemption page and it'll either have the option to resend the code or it will list the code there. If not, you'll need to contact Microsoft Rewards support via the contact link at the very bottom of the Rewards site.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Kendall, the best way to get 1 year of Game Pass Ultimate would be to buy the 1 year Live Gold redeem in your account and then redeem a 1 month Game Pass Ultimate card, so the system will convert the Gold into Ultimate and you will stay with 13 months of Ultimate.

Note: You must not have any Game Pass Ultimate subscription active on your account to perform this procedure.

I just redeemed my Microsoft points on a 12 month subscription for Xbox gold, when I tried to redeem the code it told my that it will convert it into 4 months of Xbox game pass, I don't want game pass I want gold, do I have to wait for my game pass to
expire before I can redeem my code for 12 months of gold

My name is Fernando I'm an independent consultant, I'm happy to help.

To make the conversion, you must not have any Game Pass Ultimate subscription active on your account, then redeem the 12-month Live Gold and then redeem 1 month of Game Pass Ultimate, and that Gold time will be converted into Ultimate, remaining for 13 months from Ultimate. When you subscribe to Xbox Game Pass Ultimate, and we convert any prepaid time you have on Xbox Live Gold, Xbox Game Pass, or EA Play subscriptions and we apply it to the Xbox Game Pass Ultimate plan at the current conversion rate, up to a maximum of 36 months.

Hope I helped and see you soon

I mean that it is on auto redeem for a free month using points. When you go to Microsoft Rewards on the Xbox and click redeem, it gives you an option to auto redeem the the Ultimate game pass for 10,500 points