Today shows why an online only console should never happen

HyruleBalverine · Feb 26, 2021

I turn on my console today and am required to update the system; no problem. When I'm done updating, I cannot sign in. I check out the status of Xbox Live and once again there is an outage for Xbox Live and it displays the following message:

"You may not be able to sign-in to your Xbox profile, may be disconnected while signed in, or have other related problems. Features that require sign-in like most games, apps and social activity won't be available."

In case it didn't register for you, let me repeat that last part (emphasis mine): "Features that require sign-in like most games, apps and social activity won't be available."

Essentially, because with the newer consoles you must be signed in online to access the content you paid for when this happens you cannot access your content at all! Why can I not sign into the console offline and only have access to things that have the licenses assigned to our consoles (you know, like on the 360)? I just came back from travelling for work and, while I took a COVID test before returning that showed a negative result, I still have to "self-quarantine" which means I cannot just go out and do something while my console refuses to let me access the content I've paid for.

Does anybody else feel this way or am I just acting crazy here?

:)

SIIL3NT

Really? How is being able to access what you paid for on any Xbox you own exploiting the system? That’s the problem with all you corporate types, only care about money and nothing for your customers. This is some straight trash!

Lfantastico

When the service is back up, make sure you have the console set as your Home. Unless a game is online only, you can still play it offline if your console is set as your Home.

Not great if you have my more than Xbox, may be Microsoft should increase the number of Home console changes that can be made and also reduce the frequency time limit, so those with multiple units are not disadvantaged.

Smwutches

It's a service outage https://support.xbox.com/xbox-live-status

Etothes2012

I agree 100%. You would think theybwould have this feature already set up when they prep for integration and bug issues, but no a multibillion dollar industry doesnt seem to have this ussue figured out yet. Where the quality care for their consumer base?

SIIL3NT

Truer words were never spoken. This customer service is a dumpster fire

Today shows why an online only console should never happen