"to make changes, sign in with the same account that signed up for this preview on this device"

/u/oTrxnz · Apr 28, 2020

I was directed here by an xbox assistant, I can't un enroll from the xbox insiders program because I can't remember what account I enrolled on. I want to leave the early xbox update but I can't it says "to make changes, sign in with the same account that signed up for this preview on this device" problem is I don't know what account it was as i dont have access to my old accounts. There is no way I can get on that old account be it was a friends off 3 year ago can any of you help me please?

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Obsessive Power

For compatible devices to show, make sure you are signed in with the same account. If you're signed in with the wrong account you'll need to change it.

https://m.windowscentral.com/how-use-different-account-sign-store-windows-10

WPAK

Hi there,

it often helps that after making changes the Child account needs to sign out and then sign in again on the device used befor changes will become active.

Mister Maka

Hey there II Vincenzo II.

Please make sure you're signed into the same account that original was invited and accepted into the preview

XBF Brad A

Hi Mike,

Thanks for coming to the forums with your question. If you are signing into the same account on multiple devices, this is why. You can only be signed in on one device at a time with an account. To prevent this you would need to make your kids an account.

Thanks,

Brad

Jesse E'

Xbox account and Microsoft account are the same thing. You can sign in with your Microsoft account and make the changed

"to make changes, sign in with the same account that signed up for this preview on this device"

"to make changes, sign in with the same account that signed up for this preview on this device"

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