to add a wireless controler into my device

Hello
sylvainDELBART !

Great question!

Of course I would try again on the official site just like you've been trying...

You might want to try on another browser..

Device service and repair


If it doesn't work for whatever reason... feel free to contact a Live agent on Xbox support (see link below)

Follow the link and set up a call back... so you can speak to an agent who will be happy to help you out.

Customer Support

I hope this helped! Let us know!

Felix

xbox support forums

Please ensure you are following Xbox Support's steps to pair the controller: https://support.xbox.com/help/hardware-network/controller/connect-xbox-wireless-controller-to-pc

To pair an Xbox Wireless Controller to your PC via Bluetooth:

Turn on your Xbox Wireless Controller by pressing the Xbox button.

Press and hold the Pair button on your controller for three seconds (the Xbox button will start flashing rapidly).

On your PC, press the Start button, then choose Settings > Devices > Bluetooth & other devices (on Windows 11: Settings > Bluetooth & devices).

Turn on Bluetooth. Select Add Bluetooth or other device > Bluetooth (on Windows 11: Add device). Your PC will begin searching for your controller.

Select Xbox Elite Wireless Controller > Done.

If it's still not going into pairing mode, try holding the Pair button for longer than 3 seconds.

Thanks,
Kyle

This could be a fix for you log into the router with your PC and add your XBOX as a wireless device,(the setting will be something like wireless access list/add device) if you do this it should work.I have had this problem when adding wireless devices to
my network,even with password entered

Good thought, but this doesn't address the controller not appearing under 'Bluetooth & devices'.

One more detail, when I connect the controller wirelessly to the pc via the Xbox Wireless Adapter. Press the sync button, light blinks rapidly. On PC click 'add xbox controller via wireless adapter. The controller light immediately goes solid, but the PC never indicates it found a device, it just keeps searching indefinitely.

Just figured it out. You need Windows 10, bluetooth motherboard and an xbox one controller. You need to go to settings, devices, and hit

"Add Blue & other devices." Click the pairing button on the controller. It might not recognize the controller by name. I had to click on unknown. Go back to device menu. Under "other devices" should say "xbox one wireless controller." That is how
you know it is paired. Then when you hold the xbox button down on the controller for 5 seconds it will shut off. Been using the controller for years, having to remove the batteries to turn it off. Would not turn off with usb wireless attachment.