TMX Theme My Xbox app crashes

НатальяНиколаенок · Jan 16, 2023

Theme My Xbox is the same today I downloaded it for the first time I go into this application it loads opens and crashes I tried to reboot nothing helps

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

If that didn't work kindly try uninstalling and reinstalling the app.

Nkosana23

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

I’m sorry to hear that you’re having trouble with the TMX app. I assume that you are referring to the “Theme My Xbox” app, which allows users to customize their Xbox dashboard background with user-created themes.

Here are some general troubleshooting steps that you can try:
1. Check if the app is up-to-date. If not, update it to the latest version.
2. Restart your console and try launching the app again.
3. Uninstall and reinstall the app.
4. Check if your console is connected to the internet and has a stable connection.

I hope this helps you resolve the issue. Let me know if you have any other questions or concerns.

Onyx Is Here

Hello Valleycobb, sorry to hear you're having trouble.

According to this link https://www.microsoft.com/en-us/p/tmx/9nblggh3z... the latest update should have resolved the crashing issue. However, if you still have trouble please scroll to the bottom of the page to find the contact information for the app as they have their email listed there.

Onyx Is Here

Hello GnGlitchK1ller, sorry to hear you're having trouble.

Please try powercycling your console by holding the power button on it for 10 seconds till it shuts down then unplug it for 30 seconds and try again. If it doesn't work then try the same step but unplug the console for 5 minutes and during that time unplug your modem/router for at least 60 seconds to clear any possible issues there.

You could also try deleting then redownloading the app to see if that works. If it does not though you may want to try their support team for more help.

XBF Ihssane Z

Could you provide us with further details regarding your issue provide: Are you using your Xbox or a pc ?

TMX Theme My Xbox app crashes