Timing of Deposit?

I have 5000 points available, but no deposit yet; my understanding was automatic deposits forfor 5000 and up took place on the 15th and 30th. I also tried to request an early deposit today since it hasn't happened yet, but the early deposit option wasn't
available.

:)

 

Timing of games

You have me playing the Microsoft solitaire collection challenges for almost 10 hours. My computer was off for about 7 1/2 hours. I've been playing for only about 50 minutes. Plus keep getting cutoff. Do you count the ads while playing the challenges?
I enjoy the games and challenges but you are making me look like a dope. 13 challenges in 9 hours..why bother.

 

Timing

I know no one ever reads these. So frustrating. I get back from work to finish the Microsoft Solitaire Challenge, the Hard road. Clock show 2 hours and something, I finished the last challenge in 2 minutes and now the clock says it took me 9 hours!!!!
Been at work for 5 of those 9 hours. And my computer was turned off. Stop showing the time if you can't get it right. I look like an idiot. 9 hours to play 16 games..good grief.

 

The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
to be deposited by the following 15th or 30th of the month so there is no longer a need to request a deposit. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited
by the 15th of the next month. The 15th and 30th are just the latest dates deposits can take place, but usually take place a few days before.

 

Thanks for the quick reply - looks like I am out of luck and have to wait for the 30th since my deposit did not occur on the 15th. Unfortunate, since then DLC on sale I wanted will likely be back to regularregular price by then.

 

Hello Haiku Wizard,

We only schedule deposits automatically at 5000 or more pending Credits, as you say. Since your Credit event that placed you at 5000 occurred on the 10th, it was not able to be included in the mid-month deposit, which took place around the 9th. Also, as
Smwutches says, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month
deposit the following month.