Thought I migrated account, was unable to, and never got warning emails about it.

Hi Ethinial

Greetings!



Thank you for posting in Microsoft Community

Thank you for reaching out and we do appreciate the time and efforts on replying on this thread. We do as well commend you and appreciate that you had already tried to reach out to Minecraft with this and it is also an effort that is done. For now, we do really want to try and seek some possible options that we can try. As it turns out, the only way for you to possibly get the right and efficient answers to this is within Minecraft itself. Since we do as well commend you being a Legacy/Alpha owner, perhaps they can have priorities with you since you are that type of owner.

It's best to work with them as they have the necessary tools to further investigate the issue and provide you with a timely resolution with your concern.

Really appreciate all the time as well and we also commend what you have been doing within Minecraft for a couple of years now and being perhaps to say an Alpha Owner as well, possible that Minecraft will have recommendations with you with this and help you out deeply with your concern.

Minecraft Support is the best way for you to be answered as well since I can say that efficiently they can provide you with the correct information's or what they need to let you know about your account.

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful.

Regards,



Microsoft Community Moderator

Hi Ethinial



Greetings!



Thank you for posting in Microsoft Community



I do understand the urgency of you wanting to find other ways for this issue of yours in regards with retaining your account. We are very glad to help you out to find some of the best possible options and troubleshooting's that we can provide for you.

I would like to inform you at the beginning that Microsoft account recovery is managed by a completely automated server, and we do not have a manual access to it. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the meticulous account recovery process is intended to protect you from any possible malicious activity. For now, please allow me to do the best I can to help you with the process.

To get started, I'd like to ask a few questions to better understand the problem that you're facing:

• Are you referring that you have purchased the game on December 18th 2010?
  
• Or are you referring to that you have purchased an account on December 18th 2010??
  

This is for us to isolate the issue that you have as well for us to clarify on what is the specific main point that you are letting us to know for us to be on the same page as well and you can utilize on this support article as well for some information's about Community Standards for Xbox in regards with purchasing an account. And you can see that information and article in the article number: V.Fraud benefits no one

We do appreciate and understood that you are an Alpha/Legacy owner of the account and that is a big milestone that you have achieved. As it turns out, for any accounts that needs to be transferred, we do have very limited resources here on our end to focus on that because in regards with account, there is still ways for verifications and other security reasons on one's account. And for assistance as well since you have mentioned that you are a Alpha/Legacy Owner, the right assistance that you can reach out is within Mojang Support since they are the ones held responsible of this kind of scenarios.

For now, we do truly understand that you have fond memories on that account of yours in which you had a bond with a friend as well. And for your experience, we do really want to find ways on this too.

I just want to let you know that if you will migrate your account, the activities and achievements will be retained but for the login credentials on the account it will be a Microsoft Account that will be used once you migrated your account. For now, here is a support article as well on the migration relations on ones account. Click here: Migration Eligibility Email

We are really trying our best here on what we can offer our assitance for you and as well as retaining your account. But we just want to let you know as well that we are here to share our help with Xbox Support Services and it seems like this issue of yours now is perhaps a good way to reach into Mojang Support since they are the ones that can really dig more deep in regards with your concern as well and help you out within your Alpha Legacy account. For submitting feedback on Minecraft, you can click here: Minecraft Feedback

Note: All bolded text are links that you can open for the support articles.



Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.



Regards,



Microsoft Community Moderator

I bought a copy of Minecraft from Mojang on December 18th, 2010. I have the transaction ID/Term Of Sale email for it still, if need be. It was originally a 'Minecraft.net Account' in their terminology, until a later date when it was changed into a 'Mojang Account'. Eventually it was to be migrated to a 'Microsoft account', which I do remember upon reveal less than 2 years ago nearly all Legacy/Alpha owners were unable to migrate/transfer to a Microsoft account (Especially if they already owned a copy of 'Bedrock Edition' which I believe I received from Mojang or Microsoft at the time of the Mojang account migration?) which I thought for sure I had done but I cannot seem to find any info on. I also did not receive many warning emails about the migration nor deadline until this past warning that I had 'missed the deadline'.

I have reached out to Mojang, and so far you are the first ones to respond!

Looking forward to hopefully being able to resolve this in a fashion that I would greatly appreciate

if you failed to migrate your account, but you were warned about for over a year via email, social media and other resources, then you will have to purchase the game again

https://www.minecraft.net/en-us/article/account-migration-last-call

I did what you told me to do, I thought I was gonna get my Minecraft account back but Minecraft support told me whats the email I had on my mojang account before migrating, I told her but she was like "we were unable to verify that it was you, try to answer the questions you skipped" I didn't skipped any the only question I got was what was the email I had in my mojang account before migrating to a microsoft one... What should I do next, please I really want my account back