This website doesn't work at all

MethicalPowers · Jan 6, 2014

Not sure if I'm posting this in an appropriate forum because the one I thought would be appropriate doesn't work (what a surprise). Literally no matter what I try to do on this website I always just get "Oops looks like you've found a glitch in our system"
or "Looks like an error occurred, try again" which has been happening to me for months, also not surprised nothing's been fixed there. Any time I try to activate one of my 2 day gold passes or anytime I try to just buy a single month I get one of these errors,
I'm also totally unable to deactivate auto-renewal which leads me to believe microsoft is basically trying to steal money from me that I don't want to spend. Very unhappy customer here, seriously considering trading all my 360 stuff for a ps3 and definitely
not getting an xbox one over the ps4. Microsoft, you've been seriously blowing it lately.

:)

ScantDawn295159 · Jan 6, 2014

Doesn't work at all now.

It will not connect to the server at all now. Used to be sporadic disconnects but now it's gone. All of the other games work.

Zeni Ent · Jan 6, 2014

This doesn't work

why da **** can't I sign into my **** account way kinda dumb **** is this its not letting me play my games and I a,ready deleted and redownloaded my account

iNb4 Ownage · Jan 6, 2014

Hello, terribly sorry to hear about the problems you're encountering. If you wish to cancle auto-renewal, simply follow the steps in this thread here (forums.xbox.com/.../130588.aspx)
For the "Oops, that shouldn't have happened" problem, have you tried clearing your cache on your browser, or using a different browser?

VisageOfAnAngel · Jan 6, 2014

There's a "small amount" of users who have the issue you're describing when logged into a specific Microsoft account on this website. You have to contact Tier 3 support and have them essentially dissect your account and it takes a while... when it happened
to me it was about 10 weeks turn-around. In the meantime you can--most likely--use an alternate account on the forums. This wouldn't work with redeeming Gold trials but you should be able to do that on your console.

MethicalPowers · Jan 6, 2014

Thanks for the replies guys. To no surprise really, whenever I try to cancel my auto-renewal I get the "oops you've found a glitch". How do I get in contact with the proper support? I just want to get my paypal off my account ASAP because I've seen some
pretty rough things happen with a couple of my friends accounts getting hacked.

iNb4 Ownage · Oct 31, 2018

Hello again MethicalPowers. You will need to contact Xbox Phone Support by going to
support.xbox.com/contact-us

Dylan Lewis3

paypal is not at all the issue i cant sign into the Microsoft website i log in and it does nothing it just goes right back to the log in screen it only works on the base website and the support site anything else doesn't work at all

GDN smp91

Alright I would recommend trying all possible solutions that are from the support website. If that one doesn't work then post back with more info.

vitkus21

That website doesn't even work

Anna Hatfield

All it does is send us to the same form that doesn't work and keep telling us to fill out a form that doesn't work. We've contacted everyone we can and no one has any other info.

It says go to website for support instead.

Gerardo CG

Hi there RB_beebaabaaboo, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

If you purchase V-Bucks from Xbox or the Microsoft Store, they will only transfer to other devices where you have the game with the same Epic Games account linked after logging in with your Xbox account on an Xbox console and launching the game. Please note that this policy is directly imposed by Fortnite and not by Xbox, it is a decision made by the Fortnite team.

You can find this information at the following link:

https://www.fortnite.com/news/v-bucks-purchased-on-playstation-join-fortnite-shared-wallet

[IMG]

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

If you don't have an Xbox console to perform the V-Bucks transfer as mentioned above, I recommend requesting a refund for the V-Bucks through the following link:

https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

After that, please purchase the V-Bucks directly from the Epic Games Store on your PC (if you play Fortnite on that device), so they are available immediately without any issues.

I appreciate you understanding and if you have further questions please let me know.

Kind regards,
Gerardo.

This website doesn't work at all