This purchase channel requires a billing account.

Discus and support This purchase channel requires a billing account. in XBoX Games and Apps to solve the problem; I am trying to download a game and it keeps telling me at the confirm purchase page that, "This purchase channel requires a billing account. Please add... Discussion in 'XBoX Games and Apps' started by YdPisnHilbilly, Jul 25, 2017.

  1. YdPisnHilbilly
    YdPisnHilbilly Guest

    This purchase channel requires a billing account.


    I am trying to download a game and it keeps telling me at the confirm purchase page that, "This purchase channel requires a billing account. Please add a valid payment instrument. You will not be charged for a free item." I have a valid credit card on file.
    I've reset my machine multiple times and verified all information. Why can I not download this game???

    :)
     
    YdPisnHilbilly, Jul 25, 2017
    #1
  2. stevevic-AE6E9FD1-5AED-464C-ABCE-729B321FE9D8
    stevevic-AE6E9FD1-5AED-464C-ABCE-729B321FE9D8 Guest
    This purchase channel requires a billing account ?

    I still get the same this morning. When I try and download Dead Space all I get is

    Sorry

    Your purchase cannot be completed at this time. Please try again

    I actually still own the game but didn't want the hassle of putting the disc in every time I played.
     
    stevevic-AE6E9FD1-5AED-464C-ABCE-729B321FE9D8, Jul 25, 2017
    #2
  3. khe2a01
    khe2a01 Guest
    This purchase channel requires a billing account ?

    The payment system of the Xbox One and Xbox 360 are not the same.
     
    khe2a01, Jul 25, 2017
    #3
  4. Mister Beep
    Mister Beep Guest

    This purchase channel requires a billing account.

    Hey there,

    The best route to take for billing issues such as this will be to reach out to our phone and chat support team who can take a look in your account to see what might be causing this. To get ahold of them, please visit our
    Contact Uspage.

    Thanks!
     
    Mister Beep, Jul 27, 2017
    #4
  5. Mister Beep Win User

    This purchase channel requires a billing account.

    Hey there,

    The best route to take for billing issues such as this will be to reach out to our phone and chat support team who can take a look in your account to see what might be causing this. To get ahold of them, please visit our
    Contact Uspage.

    Thanks!
  6. TheIdiotAxle Win User

    This purchase channel requires a billing account ?

    I...I don't...I can't believe it...so ..the "free" B.C. title for the month...ISN'T exactly free...I have to surrender a card number just to be able to download and play it?? ...NO...NO NO NO....that does NOT sit well with me!
  7. TheIdiotAxle Win User

    This purchase channel requires a billing account ?

    ...WHAT?! I "HAVE" TO HAVE A CARD OPTION?! THEN WHAT IS THE POINT OF THE PREPAID CARDS?!!

    excuse me while I try to worm this through my head because this just sounds like complete lunacy...this has NEVER been a requirement before and it shouldn't be NOW!
  8. TheIdiotAxle Win User

    This purchase channel requires a billing account ?

    I don't own a 360 anymore ...and if a payment option is NECESSARY then I have money on my account. How come it's not detecting that?
  9. PouffyPlacebo21 Win User

    This purchase channel requires a billing account ?

    To me i can do anything and it doesnt say anything or why, i downloaded the game on my 360 and thought that i could then download it for xbox one but there is no download button anywhere to press and it doesnt show up in my "downloadable games tab" in my
    games and apps. What amni doing wrong?
Thema:

This purchase channel requires a billing account.

Loading...

  1. This purchase channel requires a billing account. - Similar Threads - purchase channel requires

  2. I cant purchase a game i refunded previously

    in XboX Insiders
    I cant purchase a game i refunded previously: I have checked my order history and the refund went through and I got my money back. I can install the game but everytime I try and open it I get a message that tells me I dont own the game so I...

  3. Current Microsoft Purchases Unfair

    in XboX Insiders
    Current Microsoft Purchases Unfair: There is a current loophole where if you buy someone a gift, and they redeem it (and their system can't handle it) the purchase goes through, and the terms of service state that you cannot get a...

  4. Weird thing — I just got a $100 Xbox gift card for my Android game purchases

    in XboX Insiders
    Weird thing — I just got a $100 Xbox gift card for my Android game purchases: Not sure if this is common, but I got an email saying I was eligible for a $100 Xbox gift card after filling something out last week. I honestly thought it was a scam, but it worked. Now I’m...

  5. Can i use a xbox game pass purchased in india for cloud gaming?

    in XboX Insiders
    Can i use a xbox game pass purchased in india for cloud gaming?: I wanted to use xbox cloud gaming but im not sure if it’ll work in india submitted by /u/Desperate-Alps-8840 [link] [comments]

  6. Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...

    in XBoX Games and Apps
    Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...: I'm trying to purchase Xbox Game Pass, but I keep getting a "Wrong Region" error, even though all my system settings are correctly configured for Turkey. What I’ve already tried: Verified that...

  7. Cannot purchase battlepass in Halo Infinite?

    in XBoX Games and Apps
    Cannot purchase battlepass in Halo Infinite?: I have been trying to purchase the Last Stand battle pass in Halo Infinite since May 10th 2025 but I kept getting an error message telling me to try again later. I have been trying for over a...

  8. minecraft doesn't install after purchase

    in XBoX Games and Apps
    minecraft doesn't install after purchase: i bought minecrft java and bedrock deluxe for my son. the purchase has gone through and shows in my microsoft account. but if i can't find anyway to access the games via xbox or MC launcher. both...

  9. Games being completely removed from my account. Gone from purchase history and library...

    in XBoX Games and Apps
    Games being completely removed from my account. Gone from purchase history and library...: Two games totalling over $100 CAD just completely disappeared off my console, when I tried to play them, they didn't register and asked if I owned it. (I have had these games since I made the...

  10. I try purchase robuck on my desktop for my nephews account. Even after deduction from...

    in XBoX Games and Apps
    I try purchase robuck on my desktop for my nephews account. Even after deduction from...: I try purchase robuck on my desktop for my nephews account. Even after deduction from credit card, his account wasnt charge with robucks 98e2e6c9-2d6d-4857-908b-477fe869f54a