This Microsoft account does not have a Minecraft account .

Discus and support This Microsoft account does not have a Minecraft account . in XBoX Accessibility to solve the problem; weak a go I wanted to play Minecraft but I saw that my account was logged off. so I tried to log in but it said that this Microsoft account doesn't... Discussion in 'XBoX Accessibility' started by artin sodaei, Aug 8, 2023.

  1. artin sodaei
    artin sodaei Guest

    This Microsoft account does not have a Minecraft account .


    weak a go I wanted to play Minecraft but I saw that my account was logged off. so I tried to log in but it said that this Microsoft account doesn't have a Minecraft account. I bought this account 2 years ago and I've played without any problem. so I went to Minecraft.com to check but when I logged in it told me to choose a new gamer tag . I chose a new gamertag and logged in only to find out that it said you don't own an account. I have the receipt for the account too if you want i can send them.

    :)
     
    artin sodaei, Aug 8, 2023
    #1
  2. Nilay Bhattacharjee Win User

    This Microsoft account does not have a Minecraft account .

  3. XBF-Spartan Win User

    Microsoft Family account on NINTENDO SWITCH

    Hi John,

    Thanks for reaching out to the forums! I understand that you have created separate Microsoft accounts for your kids. Minecraft on Nintendo Switch does seem to have different log-in instructions compared to console or pc. I am linking the Minecraft site so that you can check out the official Microsoft account login instructions. Minecraft and Microsoft Accounts | Minecraft
  4. Darhyl Amizola Win User

    Microsoft account does not have minecraft anymore.

    Thank you so much for the information!

    In this case, it would be best to reach out to Mojang for further assistance as they have the tools and resources to properly investigate this case and possibly locate the Microsoft account where your Minecraft was migrated and where the game was purchased:

    https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

    Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    If you also feel the need to contact Microsoft Xbox Support, you may contact them using the link below:

    https://support.xbox.com/en-US/contact-us/

    Best Regards,
    Darhyl
  5. Darhyl Amizola Win User

    Microsoft account does not have minecraft anymore.

    I appreciate the response, Jean!

    Other Minecraft players reported a similar issue as well. I just want to clarify, are you able to check and locate the Minecraft game license under your Microsoft account's order history?

    If you haven't tried it yet, here's how to check it:

    Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft Java Edition game. If you have found the transactions, use the same Microsoft account to login to Minecraft Launcher.

    If you're unable to find the Minecraft game transaction, it means that the Minecraft game license was not originally purchased under the account you are using. You need to find the Microsoft account where you have the purchased game.

    The only best option is to check your other Microsoft email accounts' order history and locate the order transaction for the game.

    Best Regards,
    Darhyl
  6. Darhyl Amizola Win User

    Microsoft account does not have minecraft anymore.

    Hi Jean! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft account. No worries, let me help you sort this out.

    It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

    Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

    Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

    In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

    Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft Java Edition game.

    From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to login to Minecraft Launcher.

    If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
Thema:

This Microsoft account does not have a Minecraft account .

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