This is very weird. Why is my Xbox Game Pass app shows that I am suspended when I am...

Discus and support This is very weird. Why is my Xbox Game Pass app shows that I am suspended when I am... in XBoX Accessibility to solve the problem; [img] This is ridiculous, really. Why does it show that I am suspended when I am actually not? I even went to my Xbox Enforcement, checked my status.... Discussion in 'XBoX Accessibility' started by Radiant Sword X, Jan 30, 2022.

  1. Radiant Sword X
    Radiant Sword X Guest

    This is very weird. Why is my Xbox Game Pass app shows that I am suspended when I am...



    This is very weird. Why is my Xbox Game Pass app shows that I am suspended when I am... [​IMG]


    This is ridiculous, really. Why does it show that I am suspended when I am actually not? I even went to my Xbox Enforcement, checked my status. Nothing like that has happened. Seriously, is my account hacked?

    :)
     
    Radiant Sword X, Jan 30, 2022
    #1
  2. Smwutches Win User

    This is very weird. Why is my Xbox Game Pass app shows that I am suspended when I am actually not???

  3. sillygoooose Win User

    How is my account banned, but I still have been getting charged for subscription services?

    Thanks for the reply Kyle,

    The enforcement page does not show anything to support why I have been banned. No current strikes, active, completed, or expired suspensions either. If I open the Xbox app on my computer I am still able to use PC game pass services. Additionally, while inside of the Xbox app, If I were to manage subscriptions through account settings, it then opens my Microsoft account on my browser. From there If I try to manage subscriptions I am directed to the Xbox website. Where, If I try to sign in, I am told my account is suspended.

    I know that I pay for Xbox PC game pass and Microsoft Realms because of my statements I receive from the bank. Additionally, as previously mentioned, I am still able to use Xbox PC game pass which verifies that I am the account using the subscriptions and no one else is. I haven't started my Xbox in over a year most likely. So I don't know if I am able to use Xbox Live on it or not.
  4. bowski477 Win User

    Why am i suspended

    You can view your ban by logging in at enforcement.xbox.com. Unfortunately 24hr suspensions are not eligible for case review.
  5. iJubbington Win User

    Why am I suspended

    Check your email account associated with your gamertag. You will have an email from Xbox with reasons why you have been suspended.
  6. Farscape247 Win User

    Why am I suspended?

    they don't specify exactly what you did but generalise what you did, when suspended you forfeit any time lost. lucky you don't get a perm ban as then you forfeit all your games, apps and any subscription time left.
Thema:

This is very weird. Why is my Xbox Game Pass app shows that I am suspended when I am...

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