This is CoD Day Zero code fail is ridiculous

Purchase and Content UsageLimited

Affected platforms:

Xbox One

Xbox on other devices

Affected services:

Using prepaid cards or codes for downloadable items or Xbox Live subscriptions

11/3/2014 8:38:13 PM CST:

Hi Xbox members, are you having trouble redeeming a game code for Call of Duty: Advanced Warfare that came with a console bundle? We are currently hard at work trying to get this fixed. Thanks so much for your patience while we get this figured out. We'll
update you again when we have more information.

 

So far I am not at all impressed with my purchase. What did I buy exactly? An xbox one lookalike with a fancy little card with meaningless codes on it. Wasted my entire evening off on this, and still absolutely nothing. We're not all 12 year olds without
jobs, I don't have time for these issues and you know what? It's going back to the store.

 

This really is crap, I don't care who's fault it is, xbox live needs to step up and offer gift cards, xbox live credit, or something for the false advertisement and our wasted time. This is unacceptable. Even worse is the crap "updates" that xbox live
support is giving. They haven't changed the update status once, just keep reposting the exact same message and say check back in 30 min. It's been 3 hours since you told me to check back in 30 minutes and you haven't provided one update. Embarrassing!

 

this problem is driving crazy i took a day of vacation so i could game out on top of buying the new game system.

this an issue that we should be compt for.

 

USE PREPAID CODE

Success!

You now own Call of Duty®: Advanced Warfare.

 

Super not happy about this. I think it was clearly the wrong code in the bundles. It just let me start download now. They had better have a plan to make this right, dropped $500 and didn't even get to see the game, and definitely didn't get any 2XP. I live
on the East Coast of the U.S. Day Zero just rolled into Day One.

 

Something better be done. I waited to get a One until I saw this awesome bundle (I wanted a special edition). I went to the "midnight" launch. Yet I get kicked in the balls that the game that SHOULD come with it is unavailable? I was already on the fence.
I may just get a PS4 and call it quits if I don't see MS do something significant to make up for this ridiculous f#!$ up. Don't get me wrong. I have loved Xbox since the original, and I understand stuff happens. But something on this scale must be countermeasured
or else all I see is a company saying f#!$ off. We already have your money.

 

It's the next day, almost 24 hours after I bought the bundle, and still no game. They did CHANGE the error message, acknowledging that the code is for CoD AF - but I still can't download. And the web won't even let me try to redeem my code now.

And Xbox Live still hasn't said anything about how they are going to compensate us?

PS4 here I come!

 

Hey, everyone! I'm sorry to see that your codes for your game didn't work! It should be resolved now. Please try to redeem your code again, and let us know how it goes!

If you would like to inquire about compensation, please
contact us via phone or chat support. That will be your best avenue for that specific question.

If you would like to talk to someone about the double XP that was offered yesterday, please
contact Activision. They are the ones that offer that promotion, and would be your best bet to see about getting that issue resolved.

I am incredibly sorry to see this issue crop up, but I am happy that we were able to get you all resolved quickly! If you need assistance with any other issue, please do not hesitate to post up a new thread detailing what you're running into and troubleshooting
you've completed. This way we can get you the individual support that works best on the forums!