This email address is associated with the following username, this account does not exist.

All I want to do is play Minecraft on my 10+ year old account. Mojang say they cant help as this account has already been migrated to a Microsoft account.

I have 2 Minecraft accounts, (that's how into it I am/was).

It's like Microsoft have combined these 2 accounts somehow.

I had issues with migration in the first place, eventually it was sorted out and I was just relieved to have both my accounts working. This was about 18 months ago. I stopped play for a while and now want to get into it again.

I have a backup of my old game directory, there is a "launcher_accounts.json" and "launcher_profiles.json" files with ALL the information from back when both accounts worked fine. user names, UUIDs, display names, email addresses, client tokens etc. Not the sort of files to give to a random obviously. But surely I have the information to fix my problem.

I've been tech savey with computers for 20 years, but I don't get why this is so difficult. I'm not perfect by any means, maybe I made a mistake in setting up 2 accounts/profiles, it worked fine after migration.

If I try to sign in it says "That Microsoft account doesn't exist."

Hello Phil H, My name is David. I am an independent advisor, happy to help you today.

This is usually annoying, I'm sorry you're going through this.
Remember that I am just another player and I do not have access to your personal data.
However, it will help you recover your account.

On the Microsoft sign-in page, find and select the "Forgot your password?" option. or "Reset Password". Follow the instructions provided to complete the password reset process. You may be asked to provide additional security information or answer verification questions to prove that you are the owner of the account.

You can get more help through the following link.
https://support.microsoft.com/account-billing/

Best regards.

I get to a "Recover your Username" screen where it says the following:

--My current email account-- is associated with the following username(s):

ah******@gmail.com

We've hidden part of the username(s) for security reasons.

The ah*****@gmail.com is the account I cannot see from both Xbox and Microsoft website that the hacker changed the email address too.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

To recover a deleted Microsoft account, try the following steps:

Go to the Microsoft account recovery page: https://account.live.com/acsr

Fill out the form with the email address, phone number, or username associated with the deleted account.

If the account information you entered doesn't match any existing accounts, you'll see a message saying that the account can't be found.

If you have any other email addresses or phone numbers associated with the account, try entering those instead.

Note: If you can't remember any of the information associated with the deleted account, you may not be able to recover it.