This code has already been redeemed. [Code from my Xbox Rewards points redeem]

If the code is saying that the code has already been redeemed that means someone has already redeemed the code before you put it into your console.

At this point you would need to take that up with Amazon.

If you have enough Microsoft reward points, then you need to redeem the reward points for Xbox/Microsoft Gift Cards on the redeem page of Microsoft rewards. Then once the gift card codes have been emailed to you, then you can redeem those gift card codes on https://account.microsoft.com/billing/redeem Once you have enough money from the Xbox Gift Cards, you can then purchase Minecraft from the Microsoft Store or Xbox Store (depending on which version you want).

Hello, again Ydyye.

The error message "You already own this" typically indicates that the content or product associated with the gift card code has already been redeemed to your Microsoft account. This can happen if you previously redeemed the code or if the code was redeemed to your account using a different method.

In your case, it seems that the gift card code was generated from Microsoft Rewards points and might have been automatically redeemed to your account without your explicit action. This could explain why you don't see any record of redeeming the code in your order history.

To resolve this issue and determine the exact status of the gift card code, follow these steps:

Check Redeem History: Visit the Microsoft Redeem History page and sign in with your Microsoft account. This page will show you a list of all the codes you have redeemed, including any redeemed from Microsoft Rewards points.

Verify Game Ownership: If the gift card code was meant for a specific game or app, check your Microsoft account's game library to see if the game or app is already listed there.

Contact Microsoft Support: If the redeem history page doesn't show any record of the code being redeemed and you still cannot access the content or product supposedly associated with the code, contact Microsoft support for further assistance. They can investigate your account and provide more tailored troubleshooting steps.

https://support.microsoft.com/contactus

Remember to provide the gift card code and any relevant details about its origin (Microsoft Rewards points) when contacting support. They will be able to verify the code's validity and determine the appropriate course of action.

thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again

Xbox/Microsoft currency redeemed from the rewards program are automatically deposited into the accounts balance. They do not provide a separate code. Check the account balance of the account that redeemed the rewards points.

Hey there,

If I understand correctly, you are trying to redeem a code that has already been redeemed? We're unable to replace Xbox Live codes over the forums. If you received the code from Xbox Live rewards,
please post this up over in the Xbox Live Rewards Questions
Forum for further assistance from the appropriate team.

Feel free to keep us posted!